Noc Analyst Ii

hace 1 día


San José, Costa Rica Nitel A tiempo completo

**the position**

**what you'll do**
- Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production.
- Document all network-related activities in ticketing system.
- Provide technical support for telecom transport services T1, DS3, OCx, Fiber, and Ethernet facilities.
- Provide a single point of interface to internal and external clients on issues pertaining to our MPLS, Internet, VoIP, and other managed services.
- Provide technical supervision to lower-level engineers and technicians when necessary

**what you'll bring to succeed**
- Bachelor's degree in a technical discipline is required
- 3-5 years' relevant experience
- Experience in NOC operations and process management
- Excellent verbal and written communications skills
- Knowledge and usage of SolarWinds and Cacti or similar monitoring tools
- Layer 2/Layer 3 routing/switching knowledge
- Understanding of multiple routing & switching protocols
- Demonstrated ability to troubleshoot and resolve complex network routing problems on Cisco based MPLS networks with BGP, OSPF, and Multicast protocols.
- Ability and availability to be on-call 24 hours a day on a rotating schedule
- Experience with SNMP (Simple Network Management Protocol)
- Hands-on experience with Networking Products (Cisco, Foundry, Juniper)
- Organization skills, a detail-oriented mindset, and the ability to effectively handle concurrent projects
- Knowledge of VoIP technologies
- Current Cisco CCNA or CCNP certification a plus

**what success looks like**
- Quality Control: You will ensure that customers receive the exact product/service (equipment, bandwidth, throughput, etc.)
ordered.
**what we value**
- Put Customers First
- Think as an Owner
- Win as a Team
- Act with Integrity
- Be Better Every Day


  • Noc Analyst Ii

    hace 2 días


    San José, Costa Rica Nitel A tiempo completo

    **The role****Schedule/Available Shifts**:- 8AM - 5PM Tuesday - Saturday- 1PM - 10PM Monday - Friday**What you'll do**- Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production.- Document all network-related activities in ticketing system.- Provide technical support for telecom transport services T1,...

  • Business Analyst II

    hace 3 días


    San José, San José, Costa Rica Ust A tiempo completo

    Job DescriptionAt Ust, we are seeking a highly skilled Business Analyst II to join our team. In this role, you will be responsible for analyzing business needs and developing strategic solutions to drive growth and innovation.


  • San José, San José, Costa Rica Syniverse A tiempo completo

    About SyniverseSyniverse is the world's most connected company, leading the way in developing innovative technologies that transform industries and improve lives. Our mission is to empower businesses and individuals by providing secure, reliable, and efficient communication solutions.Job SummaryWe are seeking a highly skilled Network Operations Center (NOC)...


  • San Francisco, Heredia, Costa Rica Vmware A tiempo completo

    **VMware CloudHealth Team Overview**The WW Sales Management Support team is part of the WW Sales Strategy and Acceleration team, enabling Sales & WWSSA Ops teams to deliver transformative outcomes through best-in-class operational execution.We are seeking a skilled Business Analyst II to support the overall deal cycle in the preparation and negotiation...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is a leading global financial services company that provides a range of products and services to consumers, corporations, governments, and institutions. Our goal is to deliver exceptional service to our clients, while promoting economic growth and development.**About the Role:**We are seeking an experienced Operational Risk Analyst II to join our team...

  • Financial Analyst II

    hace 7 días


    San José, San José, Costa Rica Te Connectivity A tiempo completo

    At Te Connectivity, our Accounting Teams play a vital role in developing, implementing, and maintaining accounting systems that meet audit standards and improve efficiency. As a Financial Analyst II, you will be responsible for supporting the migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica, and preparing O2C related...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience - Bachelor's degree or equivalent - Experience handling confidential information Have you ever thought about what it takes to detect and prevent fraudulent activity in hundreds of millions of eCommerce transactions across the globe? What would...


  • San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Experience defining requirements and using data and metrics to draw business insights- Advanced SQL experience- Bachelor's degree or equivalent- 4+ years analytical field experience- Experience with reporting and Data Visualization tools such as Quicksight / Tableau / Power BI or other BI packagesHave you ever thought about what it takes to detect and...


  • San José, Costa Rica Syniverse A tiempo completo

    Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian, a global tech company and leader in data and analytics, seeks an experienced Business Analyst II to join its Commercial Data Assurance team.The ideal candidate will possess strong programming skills in Python, with experience working with SQL/Athena to extract data for analysis and discovery. A Bachelor's degree in Computer Science or equivalent...


  • San José, San José, Costa Rica Nitel A tiempo completo

    **Company Overview**Nitel is a leading provider of managed network services, dedicated to delivering high-quality solutions that meet the evolving needs of our customers.Sales not disclosedJob Description:We are seeking an experienced Network Analyst II to join our team. As a key member of our technical staff, you will be responsible for configuring, turning...

  • Financial Analyst II

    hace 2 días


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company OverviewExperian is a global leader in credit data and analytics. We celebrate our unique culture and values, focusing on diversity, equity, inclusion, work-life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, and volunteering.Job DescriptionWe are seeking a skilled Financial Analyst II to join our...

  • Noc Analyst I

    hace 2 días


    San José, Costa Rica Nitel A tiempo completo

    **the position****what you'll do**- Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production.- Document all network-related activities in ticketing system.- Provide technical support for telecom transport services T1, DS3, OCx, Fiber, and Ethernet facilities.- Provide a single point of interface to...


  • San José, Costa Rica Smartsheet A tiempo completo

    **Cash Application Specialist II** In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to provide their very best work. Today, we provide a cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient...


  • San José, Costa Rica Boston Scientific Corporation A tiempo completo

    **Demand Planning Analyst II Job**: Remote Eligible: Hybrid Onsite Locations(s): San Jose, CR Additional Locations: N/A **Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working...


  • San Francisco, Heredia, Costa Rica Encora A tiempo completo

    This is an exciting time for Encora's Information Security team, as we continue to build our program and enhance our incident response capabilities.In this role, you will be responsible for identifying and escalating security threats, working closely with engineers to design and implement effective security monitoring solutions. As a Senior Security...

  • Data Analyst Ii

    hace 5 días


    San José, Costa Rica Encora A tiempo completo

    We are looking for a Data analyst Mid allocated in Latam. English is important for this position. **Requirements**: - A degree in a related field - Knowledge in Power BI and Azure - English: conversational skills. Benefits: 100% remote, Continuous training and development, excellent work environment, multicultural teams, flexibility: Work Hours,...

  • A/r Analyst Ii

    hace 7 horas


    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian, a global leader in data and analytics, is seeking a talented Business Analyst II to join its Commercial Data Assurance team.The ideal candidate will be part of an agile team that supports the build, deployment, automation, and orchestration of tasks to create actionable metrics for monitoring business health in public cloud environments. A strong...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian: Unlocking the Power of DataWe're a global tech company and leader in data and analytics, passionate about transforming lives and creating opportunities for consumers, businesses, and society. As a key member of our Data Management team, you'll play a vital role in supporting all data loading processes, ensuring efficiency, quality, and...