Technical Support Escalations Analyst

Smartsheet is looking for an Escalation Analyst to join our Technical Support team who will be responsible for assessing and monitoring open customer escalations.This role is critical in ensuring that escalations are routed to the right places and are cataloged and reported to leadership.This role does not interface directly with customers nor will it be...

We're looking for an Escalation Analyst - Technical Support Expert who can drive analysis in an independent discovery environment while working within a team setting to learn from and provide others with personal expertise. In this role, you'll assess and triage incoming escalation requests, providing oversight for escalated Technical Support issues.About...

The Support Escalations Issue Investigator will be responsible for assessing and triaging incoming escalation requests, providing oversight for escalated Technical Support issues. This role requires strong analytical skills, attention to detail, and excellent communication skills. As a member of our Technical Support team, you'll work closely with internal...

Bachelor’s degree. -3+ years overall relevant experience, including investigations (fraud, HR, legal, etc.), Employee Relations, or process improvement. -Minimum 2 years multiple HR domain areas. -Proficiency in written and spoken English -Writing, editing, and light communications experience. Including writing documents for executives. Job summary The...

At Amazon, we are committed to providing our employees with accurate and timely pay. Our US Payroll Escalations Team is seeking a highly skilled Sr Payroll Analyst who can lead the investigation of payment issues, collaborate with partner teams to root cause problems, execute and follow through on corrective actions, and recommend improvements to reduce...

At Smartsheet, we're seeking a highly skilled Technical Support Escalation Resolution Specialist to join our team. This role is critical in ensuring that escalations are routed to the right places and cataloged and reported to leadership.In this position, you'll assess and triage incoming escalation requests, providing oversight for escalated Technical...

**Technical Support Analyst** - **San**ta Ana,** Costa Ric**a**Are you confident in your ability to help and educate those with Computer and IT issues?Are you ready to be a part of a global team, working for a dynamic company in an attractive sector?Join Western Union as Technical Support Analyst.**Motivated by our values: purpose driven, globally minded,...

**Technical Support Analyst - Santa Ana, Costa Rica**Do you like to find ways to improve your and your team's ways of working?Are you ready to lead initiatives to enhance team's knowledge management, learning and service quality?Join Western Union as a Technical Support Analyst.**Motivated by our values: purpose driven, globally minded, and trustworthy &...

Basic Qualifications- 1+ years experience of handling escalations- Ability to drive root cause analysis and identify corrective actions in cooperation with stakeholders- Experience driving and documenting new processes and simplify existing processes- Experience with KDP UI and tools- Ability to work nights, weekends, and overtime as needed- Strong oral and...

Bachelor’s degree in HR, business, or other relevant field, or equivalent professional or military experience - 2+ years overall relevant experience, specializing in working with employees on disability, leave of absences, human resources, or employee relations functions. - Knowledge of federal and state disability laws regarding access for people with...

Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...

We are seeking a highly skilled Senior IT Analyst to join our team at Hitachi Solutions. As a member of our internal IT support and operations team, you will play a critical role in ensuring the smooth operation of our IT systems.About the JobYour key responsibilities will include:Providing technical support for employees via the IT service...

About UsCitrix and TIBCO recently merged to create Cloud Software Group, one of the world's largest cloud solution providers, serving over 100 million users globally. Our mission is to deliver a world-class customer experience in a fast-paced, changing environment.Job DescriptionAs a Senior Technical Support Engineer, you will be responsible for delivering...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

Are you a detail-oriented and organized IT professional looking for a challenging role?Amzn Support Srvcs Costa Rica invites applications from experienced IT Support Assoc IIs to fill a key position in our team.As an IT Support Assoc II, you will be responsible for managing large projects with minimal guidance, troubleshooting complex IT problems,...

About the RoleWe are seeking a highly skilled Technical Support Associate to join our Amzn Support Srvcs Costa Rica team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to Amazon Corporate employees worldwide.Key Responsibilities:Provide basic technical support to Amazon Corporate employees,...

Amzn Support Srvcs Costa Rica seeks a highly skilled IT Support Assoc II to provide exceptional technical assistance to its employees.The ideal candidate will possess excellent communication skills, a high degree of technical aptitude, and the ability to manage large projects with minimal guidance. We are looking for someone who can troubleshoot difficult IT...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...