Infrastructure Support Technician

hace 3 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Are you a detail-oriented and organized IT professional looking for a challenging role?

Amzn Support Srvcs Costa Rica invites applications from experienced IT Support Assoc IIs to fill a key position in our team.

As an IT Support Assoc II, you will be responsible for managing large projects with minimal guidance, troubleshooting complex IT problems, collaborating with internal teams and vendors, and leading continuous improvement efforts.

The role involves providing technical assistance, loaner, replacement, and asset return requests, reimaging or repair of unique hardware, and flexible staffing to handle on-site leadership escalations.

Experience with Microsoft, Linux, and network systems administration, Cisco CCNA or CCNP certification, and excellent communication skills are essential for this position.



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