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Infrastructure Systems Manager

hace 2 semanas

San José, San José, Costa Rica Veganext A tiempo completo

About Us

VegaNext is committed to delivering high-quality services to our clients. Our team works diligently to ensure that our systems and infrastructure are up-to-date and efficient. As an Infrastructure Systems Manager, you will play a critical role in maintaining and improving our IT systems.

Responsibilities

  • Installing and configuring hardware and software components to ensure usability for end-user workstations and data center servers.
  • Ensuring compliance with established standards and procedures for systems installation and configuration.
  • Providing end-user support, including troubleshooting hardware and software issues.
  • Repairing or replacing damaged or nonfunctional hardware.
  • Performing backup security and system monitoring duties as assigned.
  • Maintaining advanced networking knowledge and troubleshooting skills.
  • Utilizing the IT Ticketing System to respond to service issues and requests in a timely manner.
  • Administering and troubleshooting Office 365 environments (Mail, OneDrive, SharePoint).
  • Administering VMWare environments.
  • Maintaining statewide patch management infrastructure ensuring prompt and reliable monthly Windows cumulative updates.

Qualifications

  • 5+ years administering Windows servers, including SQL.
  • 5+ years providing user support in a corporate environment.
  • 5+ years managing network equipment (firewalls, routers, switches, etc.).
  • 2+ Years administering and troubleshooting Office 365 environments (Mail, OneDrive, SharePoint).
  • 2+ Years administering VMWare environments.
  • Covid-19 considerations: Please be fully vaccinated plus booster.
  • Ability to commute/relocate: San José, Provincia de San José: Reliably commute or planning to relocate before starting work (required).