Business Support Associate

hace 3 semanas


San José, Costa Rica Emerson A tiempo completo

**Responsibilities**:
- Support business continuity for different functional departments while supporting continuous improvement.
- Seasonally execute tasks of other operational areas such as Purchasing and logistics, Planning, Customer Service, Data Entry to achieve their deliverables while increasing efficiency and productivity.
- I dentify improvement actions by analyzing problems using different continuous improvement tools and methodologies
- Create processes mapping and develop procedures.
- Develop tools such as SharePoint pages, Power Bi Dashboards, Power apps, in support of continuous improvement ideas’ execution.
- Monitor continuous improvement projects
- Assess continuous improvement ideas received by Emerson employees
- Monitor progress of ongoing continuous improvement projects
- Gather and properly maintain documentation of continuous improvement projects and results obtained.
- Audit the efficiency and monitor metrics of implemented improvement ideas.
- Support Operational Excellence Culture development
- Maintain different metrics and reports
- Conduct basic and/or intermediate training on different continuous improvement and operational excellence concepts, tools, and methodologies.

**Qualifications
- Last year or bachelor’s degree in Business Administration, Industrial Engineering, or Finance.
- From 6 months to one year in any of this fields are a plus:

- Purchasing and logistics
- Planning
- Customer Service
- Data Entry
- Knowledge in continuous improvement tools: streamlining processes, waste walks, kaizen events, Ishikawa diagrams, impact-effort charts, 5 whys, PCDA and DMAIC methodologies.
- Passion for operational excellence with a commitment to delighting customer
- Ability to interact and communicate effectively, orally & in writing, with all levels of management.
- Excellent computer skills, especially Microsoft Word, Power Point and Excel. (Power apps, Power BI and SharePoint will be a plus).
- English Proficiency (B1) Required
- Ability to handle multiple priorities
- Yellow / Green Belt Lean Six Sigma, Scrum or Agile certification are a plus.



  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    About the RoleWe are looking for a Business Development Associate to support our US Self-Service Recruitment Sales team in launching newly registered selling accounts. The ideal candidate will have a strong understanding of eCommerce business models, online marketing tactics, and direct competitive landscape.In this role, you will manage your lead pipeline,...


  • San José, Costa Rica NTT DATA A tiempo completo

    We are currently seeking a Business Support Associate to join our team in Escazu, San Jose, Costa Rica. **Position's General Duties and Tasks**: - Works on assignments where independent judgment is required in resolving problems and making recommendations. - Works on problems where facts may be incomplete or in a form not readily usable, where further...

  • IT Support Associate Ii

    hace 3 semanas


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    1+ years of experience in IT help-desk or desk-side environment - Advanced written and spoken English level - High School diploma - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff Amazon's IT Support is the first point of contact for technical support service requests. Our IT Support...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Associate to join our Amzn Support Srvcs Costa Rica team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to Amazon Corporate employees worldwide.Key Responsibilities:Provide basic technical support to Amazon Corporate employees,...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Proficient in English/Spanish and Portuguese - Demonstrated effective, clear and professional written and oral communication and attention to detail - Customer oriented - Understanding of quality and metrics processes - Ability to embrace constant change with flexibility and good grace - Demonstrated appropriate sense of urgency and adaptability in response...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Speak, write, and read fluently in English SHIFT REQUIREMENTS: Sunday-Thursday/Tuesday-Saturday or weekend schedules including graveyard shifts available and will be offered based on business needs. Work Location: Currently, our facilities are located in San Jose, Calle Blancos, as well as positions 100% from home depending on business needs. - Important...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Language: Fluency in both Spanish and English is required. - Prior experience working within a customer service /contact center environment (voice support) is highly desirable. - Demonstrated desire to expand skills into new areas. - Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet...


  • San Francisco, Heredia, Costa Rica Cbre A tiempo completo

    Business Operations RoleCbre is seeking an experienced Business Operations Associate to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional support to our business operations.The successful candidate will have strong analytical skills, attention to detail, and excellent communication skills. You will...

  • Client Service Associate

    hace 2 semanas


    San José, San José, Costa Rica Business Financial Group A tiempo completo

    This is a remote position.Business Financial Group (BFG) is a premier accounting firm based in Atlanta, Georgia, dedicated to helping business owners and independent consultants focus on growing their businesses while we handle their accounting, tax, and payroll needs.We are seeking a motivated and detail-oriented Client Service Associate (CSA) to join our...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Fluency in Spanish, Portuguese and English is required. - Prior experience working within a customer service /contact center environment (voice support). - MS Office Application Excel and Internet Explorer / Google Chrome. - Strong prioritization and time management skills, with a high degree of flexibility & comfortable dealing with ambiguous situation. -...


  • San José, Costa Rica Emerson A tiempo completo

    **Responsibilities**: - Support business continuity for different functional departments while supporting continuous improvement. - Seasonally execute tasks of other operational areas such as Purchasing and logistics, Planning, Customer Service, Data Entry to achieve their deliverables while increasing efficiency and productivity. - I dentify improvement...

  • Client Service Associate

    hace 2 semanas


    San José, San José, Costa Rica Business Financial Group A tiempo completo

    Job Description This is a remote position.Business Financial Group (BFG) is a premier accounting firm based in Atlanta, Georgia, dedicated to helping business owners and independent consultants focus on growing their businesses while we handle their accounting, tax, and payroll needs.We are seeking a motivated and detail-oriented Client Service Associate...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Company OverviewPfizer is a leading biopharmaceutical company that discovers, develops, and delivers innovative therapies to patients around the world. Our Global Procurement team plays a critical role in driving value creation through effective sourcing and contracting.Job DescriptionWe are seeking a highly motivated Contract Support Associate to join our...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Responsibilities**:- Support business continuity for different functional departments while supporting continuous improvement.- Seasonally execute tasks of other operational areas such as Purchasing and logistics, Planning, Customer Service, Data Entry to achieve their deliverables while increasing efficiency and productivity.- I dentify improvement...


  • San José, San José, Costa Rica Nitel A tiempo completo

    **Job Summary**Nitel is seeking an experienced Operations Support Associate to join our team. In this role, you will provide operational support to our customers, ensuring timely and efficient processing of orders and resolving any issues that may arise.About the RoleAs an Operations Support Associate, you will work closely with customers, sales agents, and...


  • San José, San José, Costa Rica Business Financial Group A tiempo completo

    Job Description This is a remote position.Business Financial Group (BFG) is a premier accounting firm based in Atlanta, Georgia, dedicated to helping business owners and independent consultants focus on growing their businesses while we handle their accounting, tax, and payroll needs.We are seeking a motivated and detail-oriented Client Service Associate...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Language: Fluent in English, Spanish Technical (Computer) skills is a must.- Being able to escalate systemic and process defects identified.- Strong prioritization and time management skills, with a high degree of flexibility.- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.- Excellent performance record,...


  • San José, San José, Costa Rica Convera A tiempo completo

    **Costumer Support Associate (English and French Speaking).*****The role of the Customer Support Associate is to facilitate a positive journey for Clients through the efficient and timely handling of pre**You will be responsible for**:Request Handling - Pre & post-transaction queries.- Resolve multi-channel Customer transaction queries providing answers...

  • E-commerce Associate

    hace 3 días


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Our MissionIn Selling Partner Support, we strive to deliver exceptional support to businesses selling on our platform. Our associates serve as the first point of resolution, addressing technical, operational, and system issues.Job OverviewThis role involves identifying customer needs, clarifying information, researching issues, and providing solutions....

  • Erc Associate

    hace 2 días


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Customer service industry experience (at least 6 months). - Microsoft Office Proficiency (Word, Excel, Outlook). - Experience dealing with customers and use of empathy skills - Fluent communication and writing skills in English (85%). - Schedule flexibility (as we support a 24x7 operations). - Ability to manage confidential and sensitive employee information...