Seller Onboarding Associate
hace 4 semanas
Language: Fluency in both Spanish and English is required.
- Prior experience working within a customer service /contact center environment (voice support) is highly desirable.
- Demonstrated desire to expand skills into new areas.
- Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Google Chrome.
- Business acumen in areas of e-commerce and retail is advantageous.
- Ability to follow specific detailed process steps.
- Process improvement awareness and experience.
- Strong prioritization and time management skills, with a high degree of flexibility & comfortable dealing with ambiguous situation.
- Ability to embrace constant change with flexibility and good grace.
- Demonstrates appropriate sense of urgency and adaptability in response to changing business needs.
- Demonstrates effective communication, composure, and professional attitude.
Job summary
The Registration and Compliance Ops (RCO) organization is currently hiring Seller Onboarding Associate. The primary responsibility of the Seller Registration & Onboarding Associate is to provide direct support to Amazon Sellers, as part of their registration and onboarding process onto the Amazon store. The Seller Onboarding Associate acts as the primary interface, collecting the required information and documentation and conducting the relevant verification so the Seller can complete registration and begin selling on Amazon. The Seller Onboarding Associate will be required to interact directly with Amazon Sellers through a live session. This role plays a critical part in making Amazon the safest and most trusted place on Earth by giving honest entrepreneurs a safe, convenient on-boarding experience, while deterring the ill-intentioned.
To be successful in this role you should possess the following skills and competencies
- Shift to be determined, Shift timing change by +/-1 hour due to day light savings.
Country support - USA
- Demonstrated passion for delivering world class customer service, maintaining a positive, supportive and professional manner.
- Clear and effective oral and written communication, with the ability to transition easily from communicating in both Spainish and English fluently where required.
- An ability and willingness to effectively deal with real time challenging situations - ability to “think on your feet”.
- Demonstrated excellent time-management and prioritization skills, with mínimal supervision.
- Demonstrated experience in adhering to policies, processes and procedures and proactively flagging any impediments to you providing effective and timely support to our customers.
- An ability to build strong working relationships, as this role will require you to liaise with Compliance Operations and / or Seller Support teams to effectively and efficiently resolve Seller queries.
- An ability to use data to make high-judgement decisions for our business and our customers.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues where required.
- Ensures compliance with process and procedures whilst achieving quality and performance metrics.
- Identifies Seller and Associate success barriers, provides solutions, and drives change through business improvement initiatives.
- Contributes to a positive team environment and proactively aids other team members with difficult cases as needed.
- Language: Fluency in both Spanish and English is required.
- Prior experience working within a customer service /contact center environment (voice support) is highly desirable.
- Demonstrated desire to expand skills into new areas.
- Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Google Chrome.
- Business acumen in areas of e-commerce and retail is advantageous.
- Ability to follow specific detailed process steps.
- Process improvement awareness and experience.
- Strong prioritization and time management skills, with a high degree of flexibility & comfortable dealing with ambiguous situation.
- Ability to embrace constant change with flexibility and good grace.
- Demonstrates appropriate sense of urgency and adaptability in response to changing business needs.
- Demonstrates effective communication, composure, and professional attitude.
-
Seller Onboarding Associate-br
hace 4 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoFluency in Spanish, Portuguese and English is required. - Prior experience working within a customer service /contact center environment (voice support). - MS Office Application Excel and Internet Explorer / Google Chrome. - Strong prioritization and time management skills, with a high degree of flexibility & comfortable dealing with ambiguous situation. -...
-
Seller Onboarding Associate-br
hace 4 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoFluency in Spanish, Portuguese and English is required. - Prior experience working within a customer service /contact center environment (voice support). - MS Office Application Excel and Internet Explorer / Google Chrome. - Strong prioritization and time management skills, with a high degree of flexibility & comfortable dealing with ambiguous situation. -...
-
Seller Support Associate, Veeqo
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoVeeqo is a multi-channel shipping software built to simplify fast-growth e-commerce.Acquired by Amazon in 2021, Veeqo helps sellers cut shipping costs while increasing the speed of fulfilling customer orders.Selected candidate(s) as Seller Support Associates will serve as the first-line support partners to act as the primary interface for our Veeqo...
-
Global Onboarding Expert
hace 5 días
San José, San José, Costa Rica Pfizer A tiempo completoAbout PfizerPfizer's Colleague Services GBS team is comprised of dedicated, solution-oriented and agile colleagues who think big and challenge the status quo. You will lead a team that delivers operational excellence, making work easier and faster so we can deliver breakthroughs that change patients' lives.Key ResponsibilitiesThe Sr Associate, US Onboarding...
-
Regional Recruitment and Onboarding Associate
hace 3 semanas
San José, Costa Rica ASEPSA A tiempo completoASOCIACIÓN SOLIDARISTA DE EMPLEADOS DE PFIZER Y AFINES IS LOOKING FOR A REGIONAL RECRUITMENT AND ONBOARDING ASSOCIATE (TEMPORARY POSITION) **ROLE SUMMARY** This position is a part of HR Shared Services and ensures a seamless end-to-end experience for recruitment and onboarding processes. This position plays an important role in improving the support,...
-
Regional Onboarding Services Lead
hace 2 días
San José, San José, Costa Rica Pfizer A tiempo completoAbout the OpportunityWe are seeking a motivated and results-driven Senior Associate to join our US Onboarding Team as a Regional Onboarding Services Lead. This role offers an exciting opportunity to contribute to the advancement of regional operational effectiveness through process innovation and technology.The successful candidate will be responsible for...
-
Senior Onboarding Operations Manager
hace 2 días
San José, San José, Costa Rica Pfizer A tiempo completoAbout the RolePfizer's Global Business Services (GBS) team is a dynamic and innovative organization that strives for operational excellence. We are seeking a highly skilled Senior Associate to lead our US Onboarding Team.This individual will be responsible for advancing regional operational effectiveness through process innovation, technology, and...
-
Associate, Regional Ta
hace 4 semanas
San José, Costa Rica Pfizer A tiempo completoWhat You Will Achieve How You Will Achieve It- Execute key operational components of the end to end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management- Provide onboarding support and coordination for new colleagues and...
-
Associate, Regional Ta
hace 1 día
San José, Costa Rica Pfizer A tiempo completoWhat You Will Achieve How You Will Achieve It- Execute key operational components of the end to end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management- Provide onboarding support and coordination for new colleagues and...
-
Strategic Onboarding Manager
hace 2 días
San José, San José, Costa Rica Pfizer A tiempo completoJob Description:Pfizer's Colleague Services GBS team is comprised of dedicated, solution-oriented, and agile colleagues who think big and challenge the status quo. This team lead role will be responsible for advancing regional operational effectiveness with process innovation and technology to enable the onboarding of new colleagues.The Sr Associate, US...
-
Site Leader
hace 3 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo7+ years’ experience as People Manager (leading people) including other people managers - Proficient on English Language (Written and spoken) and Spanish (Written and spoken) - Bachelor’s degree (university degree) in business, accounting, marketing, engineering or related discipline - Experience on leading stakeholder engagements and presentations with...
-
Associate Community Manager
hace 5 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor’s degree or higher 2+ years’ relevant experience. - Demonstrated ability to dive deep to understand the customer, product and business - Fluency in English and Spanish - Experience with handling escalations - Community Manager experience - Experience with Marketplaces is preferred - Excellent written communication skills with proven ability to...
-
Latam Recruiting
hace 3 semanas
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARY Pfizer’s Colleague Services GBS (Global Business Services) team is comprised of dedicated, solution oriented and agile colleagues who think big and challenge the status quo. You will lead a team that delivers operational excellence, making work easier and faster so we can deliver breakthroughs that change patients’ lives ROLE...
-
Us Recruiting
hace 4 días
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARY Pfizer’s Colleague Services GBS (Global Business Services) team is comprised of dedicated, solution oriented and agile colleagues who think big and challenge the status quo. You will lead a team that delivers operational excellence, making work easier and faster so we can deliver breakthroughs that change patients’ lives ROLE...
-
Talent Acquisition Associate
hace 2 días
San José, San José, Costa Rica Pfizer A tiempo completoAbout the RoleThis is an exciting opportunity to join our team as a Talent Acquisition Associate, responsible for executing key operational components of the end-to-end recruitment and onboarding processes. The successful candidate will provide exceptional customer service, coordination, and support to hiring managers, colleagues, and candidates.Main...
-
Associate Community Manager
hace 5 días
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoBachelor’s degree or 2+ years equivalent work experience - Able to work independently, be self-motivated, and flexible in approaching responsibilities and change - Excellent organizational and time management skills - Demonstrated ability to dive deep to understand the customer, product, and business - Strong written and verbal communication skills...
-
Seller Support Associate, Veeqo
hace 1 día
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoSpeak, write, and read fluently in English - High School diploma. - 2+ year(s) of experience in Customer Service and/or back-office corporate environments. - Work experience in MS Office tools (Outlook, Word, Excel, etc). This is a full-time, hourly, non-virtual, permanent position based in Costa Rica and does not offer relocation benefits. Job applicants...
-
Associate, Regional Ta
hace 3 semanas
San José, Costa Rica Pfizer A tiempo completoWhat You Will Achieve How You Will Achieve It- Execute key operational components of the end to end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management- Provide onboarding support and coordination for new colleagues and...
-
Associate, Regional Ta
hace 3 días
San José, Costa Rica Pfizer A tiempo completoWhat You Will Achieve How You Will Achieve It- Execute key operational components of the end to end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management- Provide onboarding support and coordination for new colleagues and...
-
Associate, Regional Talent Acquisition
hace 2 semanas
San José, Costa Rica Pfizer A tiempo completo**What You Will Achieve** **How You Will Achieve It**: - Execute key operational components of the end to end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management - Provide onboarding support and coordination for new...