Business Support Associate

hace 3 semanas


San José, Costa Rica Emerson A tiempo completo

**Responsibilities**:
- Support business continuity for different functional departments while supporting continuous improvement.
- Seasonally execute tasks of other operational areas such as Purchasing and logistics, Planning, Customer Service, Data Entry to achieve their deliverables while increasing efficiency and productivity.
- I dentify improvement actions by analyzing problems using different continuous improvement tools and methodologies
- Create processes mapping and develop procedures.
- Develop tools such as SharePoint pages, Power Bi Dashboards, Power apps, in support of continuous improvement ideas’ execution.
- Monitor continuous improvement projects
- Assess continuous improvement ideas received by Emerson employees
- Monitor progress of ongoing continuous improvement projects
- Gather and properly maintain documentation of continuous improvement projects and results obtained.
- Audit the efficiency and monitor metrics of implemented improvement ideas.
- Support Operational Excellence Culture development
- Maintain different metrics and reports
- Conduct basic and/or intermediate training on different continuous improvement and operational excellence concepts, tools, and methodologies.

**Qualifications
- Last year or bachelor’s degree in Business Administration, Industrial Engineering, or Finance.
- From 6 months to one year in any of this fields are a plus:

- Purchasing and logistics
- Planning
- Customer Service
- Data Entry
- Knowledge in continuous improvement tools: streamlining processes, waste walks, kaizen events, Ishikawa diagrams, impact-effort charts, 5 whys, PCDA and DMAIC methodologies.
- Passion for operational excellence with a commitment to delighting customer
- Ability to interact and communicate effectively, orally & in writing, with all levels of management.
- Excellent computer skills, especially Microsoft Word, Power Point and Excel. (Power apps, Power BI and SharePoint will be a plus).
- English Proficiency (B1) Required
- Ability to handle multiple priorities
- Yellow / Green Belt Lean Six Sigma, Scrum or Agile certification are a plus.

**WHY EMERSON**

**Our Commitment to Our People**

**Across the globe, we are united by a singular Purpose**:_We drive innovation that makes the world healthier, safer, smarter, and more sustainable. _**

**We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy.**

**Our training programs focus on end-to-end development, from onboarding through senior leadership.**

**Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. **Learn more about us**

**Our Commitment to Diversity, Equity & Inclusion**

**At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.**

**This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our **Culture & Values **and about **Diversity, Equity & Inclusion at Emerson **.**

**ABOUT EMERSON**

**Emerson is a leading global technology, software and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.**

**Our Automation Solutions business helps process, hybrid and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.**

**Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.**

**We help customers in the world’s most essential industries solve the biggest challenges of modern life.**

**Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization**:_Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. _**

**Our Causes - **_Planet, Humanity, Champion, Inclusion and Future _**- shape, define and fuel Emerson’s culture while inspiring our innovative spirit and driving our focus.**

**Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or recently received your master’s degree, you’ll find opportunities with us. Join our team and start your journey today**

**No calls or agencies please.



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