IT Strategy and Operations Analyst

hace 2 días


San José, Costa Rica Boston Consulting Group A tiempo completo

**WHAT YOU'LL DO**:
BCG's IT strategy is a multi-year transformation effort towards becoming a “best-in-class” IT function. The IT Transformation & tech strategy is responsible for realizing a suite of organization-defining benefits - examples of high-priority initiatives include:

- Modernizing our “Next-Gen Tech Stack” towards shared, cloud platforms & technology
- Transforming engineering to a modern Agile Operating Model
- ‘Productionizing’ software & services through Modern Engineering practices
- Developing and executing our Digital Talent Strategy
- Driving our Data & AI capability, across our Lighthouse efforts
- Promoting a culture of innovation
- Enabling automation and higher-quality IT Service

The IT Strategy & Transformation team, that you'll be a member of, is responsible for ensuring the delivery of the benefits of our Technology strategy & transformation, providing transparency for senior leadership and supporting the organization of resources and decisions across initiatives to ensure effective coordination and prioritization of critical tasks.

The IT Strategy & Operations Analyst role is responsible for driving transparency to the outcomes and top metrics to deliver against our ambitions. This transparency will help define our target operating metrics and our target ambitions, leading us to prioritize, resolve risks & dependencies, track and communicate progress and ensure realization of the benefits of our strategy. As the IT Strategy & Operations Analyst role you will work as part of a cross-functional team and:

- Enable the IT strategy team to ensure the execution certainty of the transformation program through monitoring initiatives/processes and aligning with our leadership team
- Drive analysis and BCG best-practice to understand the need & define KPIs
- Support select initiative in execution, to direct the effort and ensure delivery of their roadmaps and value
- Set up, socialize, and update transformation metrics and dashboards at the appropriate level, providing transparency of execution progress and value realization across the transformation

**YOU'RE GOOD AT**:

- Quantitative & qualitative analysis to define the organization’s current & future state
- Managing day-to-day activities and senior meetings in a highly dynamic environment across concurrent workstreams and competing priorities
- Working as a team, building consensus, and influencing IT leaders and other stakeholders to effectively enact change
- Understand the needs of a digital function and help gather data, complete analysis and drive insight
- Facilitating alignment between multiple areas of expertise - such as IT Executive Communications, IT Operations, IT Architecture and Cyber Security
- by:

- Absorbing and synthesizing input from different stakeholders
- Translating senior input into tangible action items
- “Connecting the dots” and clearly communicating how operational activities and transformations measurably impact overall product and business outcomes

**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:

- Proven project execution & data analysis skills, ideally in a global professional services firm
- Experience in influencing and presenting to senior business and IT stakeholders
- Highly organized and proactive approach to managing work in a dynamic environment
- Excellent written and verbal communication
- Bachelor’s degree or similar education

**YOU'LL WORK WITH**:
You will work with BCG’s IT Leadership, the IT Strategy Lead, the Office of the IT Strategy & Transformation, and other partners to drive the IT Transformation forward, supporting and enabling a partnership with the IT Leadership Team to prioritize, resolve risks & dependencies, track progress, and ensure realization of the benefits of our strategy.



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