Central America and Peru IT Operations Director

hace 2 días


San José, San José, Costa Rica The Coca-Cola Company A tiempo completo

About Our Company:

The Coca-Cola Company is a global beverage leader with a rich history of refreshing the world. We are committed to our purpose of refreshing the world and making a difference.

Job Summary:

We are seeking an experienced IT Operations Lead to oversee our IT services and operations for Central America and Peru, ensuring seamless collaboration with other functional services and areas to deliver end-to-end solutions.

Main Responsibilities:

  • Develop an IT strategy and business plan for Central America and Peru, aligned with the company's broader growth strategy and LATAM operating unit priorities.
  • Align with OU management on key performance indicators (KPIs) to measure progress and achievements in a quantitative manner.
  • Drive major programs in data & analytics, digital marketing, customer/commercial, collaboration platforms, innovation, and security/regulation/risk management/audit.
  • BUILD STRONG RELATIONSHIPS WITH BOTTLING PARTNERS IN THE REGION
  • Serve as an active member on OU management/functional teams, representing IT and contributing from a business perspective, in close relationship with the OU President.
  • Connect with the LATAM Technology Tower to validate global contract changes related to IT infrastructure and operations, considering local and system-wide business impact.
  • Drive continuous service improvement and solution exploitation, balancing quality of service and affordability.
  • Serve as an active member on the LATAM IT Leadership team.

Requirements:

  • Bachelor's degree or relevant work experience.
  • 6+ years of experience managing IT programs and business portfolio platforms.
  • IT program and change management experience.
  • Agile methodology / SAFe.
  • People Management & Leadership.


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