IT Operations Lead
hace 5 días
**Position Overview**:**
The IT Operations Lead oversee our IT services and ops for our Central Zone that covers Central America and Peru and ensure the proper wiring with other Functional Services and Areas to ensure End to End delivery is being provided.
**Function Related Activities/Key Responsibilities**:
- Deliver an IT Strategy/Business Plan for a specific Zone (Central America and Peru) based on thorough understanding of the LATAM operating unit (OU), its respective Bottlers’ priorities, and the broader Growth strategy. Align with OU management on the ‘picture of success’ enabling measuring progress and achievements in a quantitative manner. The result is a prioritized and actionable set of IT initiatives (including bottler relevant initiatives) aligned with the digital framework in the areas of data & analytics, digital marketing, customer/commercial, collaboration platforms, innovation and security/regulation/risk management/audit. Drive major programs in the above-mentioned areas.
- Build sustainable relationships with the bottling partner(s) in the OU.
- Serve as an active member on OU management/functional teams, both representing IT as well as contributing from a business perspective, in close relationship with the OU President.
- Strongly connect to the LATAM Technology Tower to validate global contract changes related to IT Infrastructure and Operations considering local, System-wide business impact. Drive continuous service improvement and solution exploitation, balancing quality of service and affordability.
- Serve as an active member on the LATAM IT Leadership team.
**Basic Requirements**:
- Bachelor’s degree or relevant work experience.
- 6+ years of experience managing IT programs and business portfolio platforms
- IT program and change management experience
- Agile methodology / SAFe
- People Management & Leadership
- Building strategic relationships and networks, by preference in a customer facing role
- Strategy building and execution
- Savvy leadership with strong matrix influencing skills is a must
- Leveraging vendors/internal service providers and matrix organizations for program execution
- Experience working in the FMCG industry preferred, particularly in understanding digitization and eCommerce models like B2B, D2C, Omnichannel.
**Our Purpose and Growth Culture**:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
-
IT GRC Operations Specialist
hace 4 días
San José, San José, Costa Rica Precision Medicine Group A tiempo completoAt Precision Medicine Group, we're seeking a skilled IT GRC Operations Specialist to support our global efforts in governance, risk, and compliance. This is a remote opportunity for candidates residing in Costa Rica with the ability to work in sync with the US Eastern time zone.The ideal candidate will have a broad understanding of networking, cyber...
-
Regional Network Operations Team Lead
hace 2 meses
San José, San José, Costa Rica Emerson A tiempo completoJob Summary Emerson is seeking an experienced IT Operations Manager to lead our Regional Network Operations Team. The successful candidate will be responsible for managing a globally consistent Event, Incident, Request & Problem Management set of Regional & Global activities, including Network Operations team activities on detecting, monitoring,...
-
IT Operations Director
hace 16 horas
San José, San José, Costa Rica Gensler A tiempo completoJob SummaryWe are seeking an experienced IT Operations Director to join our team at Gensler. This is a leadership role that requires strong technical skills, excellent communication abilities, and a proven track record of managing IT operations in a fast-paced environment.
-
IT Grc Operations Analyst
hace 7 meses
San José, Costa Rica Precision Medicine Group A tiempo completoAre you an experienced IT Utility player who can work across different business and functional units supporting governance and risk? Are you a strong communicator who can lead audit responses to both internal and external stakeholders - ensuring security, risk and regulation policies are documented and explainable? Our Corporate IT team is hiring an IT...
-
IT Enterprise Operations Support Manager
hace 2 semanas
San José, Costa Rica Intel A tiempo completoAt Intel, we create world-changing technology that improves the life of every person on the planet. We are looking for an Enterprise Production Support (EPS) Manager to lead an IT Operations Support team of 40 direct and indirect people to a best-in-class operations and transform it to the next generation higher value-added organization in response to the...
-
Operations Lead, Gbs
hace 7 meses
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARY At Pfizer, our mission is to inspire an inclusive, best-in-class culture that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver "Breakthroughs that Change Patients...
-
Satg/it Purchasing Lead
hace 7 meses
San José, Costa Rica INTEL A tiempo completoAt Intel, we create world-changing technology that enriches the lives of every person on earth. We engineer solutions for our customers' greatest challenges with reliable, cloud to edge computing, inspired by Moore's Law. Finance Organization is a fundamental backbone to make this happen while we support the creation and capture of Intel's value to...
-
IT Operations Analyst Position
hace 7 meses
San José, Costa Rica EX2 Outcoding A tiempo completo**Become an Outcoder as an IT Operations Analyst** We are looking for an enthusiastic IT Operations Analyst to join our dynamic team at Outcoding. This role is critical to ensuring the smooth operation and availability of our IT services, contributing directly to our mission of delivering high-quality software solutions. You will be part of a vibrant team...
-
IT Operations Analyst Position
hace 7 meses
San José, Costa Rica EX Squared Outcoding A tiempo completo**Become an Outcoder as an IT Operations Analyst** We are looking for an enthusiastic IT Operations Analyst to join our dynamic team at Outcoding. This role is critical to ensuring the smooth operation and availability of our IT services, contributing directly to our mission of delivering high-quality software solutions. You will be part of a vibrant team...
-
Global IT Infrastructure Technical Lead
hace 2 meses
San José, San José, Costa Rica Syniverse A tiempo completoSyniverse is a global technology leader that enables connectedness for the world's most recognized brands.We are seeking a highly skilled and experienced Systems Engineer to join our team as a Global IT Infrastructure Technical Lead. This role will be responsible for designing, developing, implementing, and supporting global IT communications systems, as...
-
IT Strategy and Operations Analyst
hace 2 días
San José, Costa Rica Boston Consulting Group A tiempo completo**WHAT YOU'LL DO**: BCG's IT strategy is a multi-year transformation effort towards becoming a “best-in-class” IT function. The IT Transformation & tech strategy is responsible for realizing a suite of organization-defining benefits - examples of high-priority initiatives include: - Modernizing our “Next-Gen Tech Stack” towards shared, cloud...
-
Operations Team Lead
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoOperations Team LeadWe are seeking an experienced Operations Team Lead to join our team at Amazon Support Services Costa Rica Srl. The ideal candidate will have a strong background in team management and process optimization. As an Operations Team Lead, you will be responsible for leading a team of 10-15 members on tasks associated with content publishing,...
-
IT Operations Specialist Role
hace 4 semanas
San José, San José, Costa Rica Ex Squared Outcoding A tiempo completoWe are seeking a highly skilled IT Operations Specialist to join our team at Ex Squared Outcoding.This role is critical in ensuring the smooth operation and availability of our IT services, directly contributing to our mission of delivering high-quality software solutions.You will be part of a dynamic team working on maintaining and improving IT processes,...
-
Central America and Peru IT Operations Director
hace 2 días
San José, San José, Costa Rica The Coca-Cola Company A tiempo completoAbout Our Company:The Coca-Cola Company is a global beverage leader with a rich history of refreshing the world. We are committed to our purpose of refreshing the world and making a difference.Job Summary:We are seeking an experienced IT Operations Lead to oversee our IT services and operations for Central America and Peru, ensuring seamless collaboration...
-
Network Operations Team Lead
hace 4 días
San José, San José, Costa Rica Emerson A tiempo completoJob Summary:We are seeking a highly skilled Network Operations Team Lead to oversee the management of global event activities, ensuring seamless operations and effective incident response. The successful candidate will lead a team in providing expert network support, troubleshooting, and resolution of complex issues.Main Responsibilities:Event Management:...
-
Technical Operations Lead
hace 4 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob OverviewThe Technical Operations Lead will play a crucial role in ensuring the stability and efficiency of Citi's technology infrastructure. This individual will work closely with internal teams to identify and resolve complex technical issues, and develop strategies to prevent similar problems from arising in the future.Main ResponsibilitiesTo lead...
-
Sales Operations Team Lead
hace 2 días
San José, San José, Costa Rica Splunk A tiempo completoSplunk, a leader in the unified security and observability platform, is seeking an experienced Sales Operations Team Lead to join our Costa Rica office. This is an exciting opportunity to lead a high-energy team in a fast-paced environment.As a Sales Operations Team Lead at Splunk, you will be responsible for leading Deal Operations Analysts and working...
-
Regional Wan Operations Team Lead
hace 7 meses
San José, Costa Rica Emerson A tiempo completo**KNOWLEDGE/EXPERIENCE REQUIREMENTS** - Accountability of a globally consistent Event, Incident, Request & Problem Management set of Regional & Global activities (typically Regional during business hours and follow-the-sun support & maintenance for other world areas); - This includes overarching Network Operations team activities on detecting, monitoring,...
-
IT Operations Support Specialist Role
hace 4 semanas
San José, San José, Costa Rica Ex Squared Outcoding A tiempo completoWe are seeking an experienced IT Operations Analyst to join our team at Ex2 Outcoding. As a key member of our operations group, you will play a critical role in ensuring the smooth operation and availability of our IT services.This position is ideal for a detail-oriented individual with strong analytical and problem-solving skills, excellent communication...
-
Team Lead, Operations
hace 7 meses
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts...