Tier 1 Support Technician

We seek a dedicated Tier 1 Support Technician who delivers exceptional support experience. As a vital team member, you'll possess creativity, self-drive, problem-solving prowess, customer empathy, and an acute attention to detail. **Key Responsibilities**: - Escalate unresolved calls to the appropriate internal teams or third-party vendors and follow up to...

As a VoIP Tier 1 Support Specialist, you will be responsible for providing technical assistance and support to customers using Voice over Internet Protocol (VoIP) systems. You will primarily handle incoming inquiries and troubleshoot issues related to VoIP services, ensuring timely resolution and excellent customer satisfaction. Your role will involve...

OfficeSpace Software is the workplace management platform enabling the future of work, with software that helps teams plan, connect, and perform in the hybrid workplace. 1,000 of the world’s top organizations use OfficeSpace to get the most out of their space and connect the people in it, with intuitive space planning, desk and room booking, employee...

OfficeSpace Software is the workplace management platform enabling the future of work, with software that helps teams plan, connect, and perform in the hybrid workplace. 1,000 of the world’s top organizations use OfficeSpace to get the most out of their space and connect the people in it, with intuitive space planning, desk and room booking, employee...

Job Description Primary Responsibilities: Managing all daily operational activity, such as but not limited to: Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.Complete, and periodically maintain, proper departmental documention, such as but not limited to:troubleshooting...

Job Description Primary Responsibilities: Managing all daily operational activity, such as but not limited to: Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.Complete, and periodically maintain, proper departmental documention, such as but not limited to:troubleshooting...

Job DescriptionPrimary Responsibilities:Managing all daily operational activity, such as but not limited to:Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.Complete, and periodically maintain, proper departmental documention, such as but not limited to:troubleshooting...

Job specifics/responsibilities: Receive input from various event sources, investigate it for unusual and potentially malicious behavior that may indicate security incidents, and escalate any suspicious activity or anomalies to the Tier 2 SIRCC Analyst team; During security incidents, liaise with the Tier 2 SIRCC Analyst and Tier 3 Incident Coordinator teams...

OfficeSpace Software is the workplace management platform enabling the future of work, with software that helps teams plan, connect, and perform in the hybrid workplace. 1,000 of the world's top organizations use OfficeSpace to get the most out of their space and connect the people in it, with intuitive space planning, desk and room booking, employee...

We are looking for an experienced IT Support Technician in monitoring, network, security, VoIP and cloud solutions for our San Jose, CR office location. Job Responsibilities & DutiesMonitor IT infrastructure including network, VoIP, and security devices.Monitor cloud environment to support Microsoft Windows desktop and servers.Assist and support in IT ticket...

We are looking for an experienced IT Support Technician in monitoring, network, security, VoIP and cloud solutions for our San Jose, CR office location. Job Responsibilities & DutiesMonitor IT infrastructure including network, VoIP, and security devices.Monitor cloud environment to support Microsoft Windows desktop and servers.Assist and support in IT ticket...

We are looking for an experienced IT Support Technician in monitoring, network, security, VoIP and cloud solutions for our San Jose, CR office location. Job Responsibilities & Duties Monitor IT infrastructure including network, VoIP, and security devices. Monitor cloud environment to support Microsoft Windows desktop and servers. Assist and support in IT...

**Company Description** Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

**Overview**: The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure. This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; customer support to employees and managers on HR related topics: total rewards, compensation, benefits, learning, HR systems direct access, etc.Additionally, the Ops Sup Analyst 1 processes inquiries employees and managers...

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! We are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is currently looking for a Desktop...

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! We are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is currently looking for a Desktop...

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Bill Gosling Outsourcing is currently looking for a Desktop Support Technician to add to our Team.- We are still growing with new and exciting...

The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to managing cases, answering phone calls & live chats.Additionally, the Ops Support Specialist 5 supports Employees navigating through direct access options available: Service Now, Help Center, Citi For You, Workday etc....

SchoolMint is a parent-school interactions platform helping schools and parents save a lot of money and time by bringing all the manual processes like enrollment, payments, communication and all other interactions to mobile and web. We are looking for a Tech Support Specialist who will provide support to customers in English and Spanish, with a focus on...