Voip Tier 1 Agent

The agent must provide excellent support service on every single contact following client processes and policies most politely and professionally accomplishing the LOB metrics. Also, the agent must be able to provide prompt answers, solve problems and have communication etiquette. **Responsibilities**: - Provide guidance and information for product...

Job Description Primary Responsibilities: Managing all daily operational activity, such as but not limited to: Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.Complete, and periodically maintain, proper departmental documention, such as but not limited to:troubleshooting...

**Company Description** Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

**BDC/ Representante Ventas de Internet** **Compensación; negociable** **Tiepo de Empleo: Full-time/Tiempo Completos** Estas listo para tener la alegria y exito en una carrera professional que compensen sus esfuerzos? Auto Services Unlimited estan buscando agentes para que trabajen remotamente dentro nuestro departemento de Ventas / Desarrollo...

**AGENTE DE SERVICE DESK** **Vive **la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?** Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes,...

Transform Your Career with British American TobaccoWe are seeking a highly skilled and motivated Order To Cash Agent to join our team in Costa Rica. As a key member of our Global Business Services (GBS) Finance team, you will play a critical role in handling finance-related incidents, receiving and making calls to retailers, and resolving inquiries about...

Encuentra24, el Marketplace líder en Centroamérica, está buscando un Agente de Televentas para el Departamento de Ventas. Formamos parte del grupo Frontier Digital Ventures (FDV) junto con 16 otros marketplaces ubicados en Latinoamérica, Asia y África. A nível regional, como parte de 360 Latam (Chile, Colombia, Panamá, Costa Rica, Nicaragua,...

British American Tobacco is evolving at a rapid pace into a global multi-category business, driven by the success of products like VUSE that aim to decrease the health impact of our industry.We are seeking colleagues who are ready to drive change and join us on this journey. As part of our Global Business Services (GBS) Finance team in Costa Rica, you will...

Location: Escazu, CR, 1502-1250- Requisition ID: 14904**Responsibilidades**: Canalizar todo tipo de solicitudes entre el cliente final y todos los departamentos de la empresa, minimizando el envío innecesario del equipo técnico solucionando inconvenientes en el punto de venta. - Atencion de llamadas de cliente externo y de cliente interno. - Asignar...

Company Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

**Nuestro Equipo**En AC Hotels, buscamos a un Agente de Bebidas y Alimentos Bilingüe para unirse a nuestro equipo de servicio al huésped. Si eres una persona amable, con una mentalidad global y pasión por los detalles, ¡este es el puesto para ti!**Responsabilidades**Como Agente de Bebidas y Alimentos Bilingüe, serás responsable de brindar una...

**Job Summary**We are seeking a highly skilled Network Operations Center Engineer to join our team at Nitel. As a key member of our Managed Services Center, you will be responsible for providing top-notch support to our customers' complex networks.**Key Responsibilities**Monitor and maintain complex customer networks, including SD-WAN and managed...

**the position** **your playbook** - Monitor the Network Management System (NMS) for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production. - Document all network-related activities in the ticketing system. - Provide technical support for telecom transport services T1, DS3, OCx, Fiber, and Ethernet facilities. -...

**Job Posng: Sales Agent** **Company**: Direct Business Soluons **Locaon**: California, USA **Posion Type**: Full-me **About Us**: Direct Business Solutions a dynamic and innovative Call Center company dedicated to delivering top-quality services to our customers. With a strong focus on customer sasfacon and a commitment to excellence, we have become a...

El agente de nível 1 de soporte será responsable del mantenimiento de los sistemas en la organización y trabajará con clientes internos y externos en el área de Soporte Técnico, desde la instalación de la infraestructura del cliente hasta el mantenimiento preventivo. **Requisitos**: - Bachillerato en Educacion Diversificada - Estudiante de...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Joining our...

The Processing-Deposits Team plays a crucial role in facilitating efficient transactions and ensuring the security of deposits across various online platforms. As a Processing-Deposits Agent, you will manage deposit processing, verify transaction details, and address customer inquiries promptly. The role requires a keen attention to detail, effective...

Job DescriptionAs a Medical Scientific Liaison at Pfizer, you will play a crucial role in disseminating scientific knowledge to external stakeholders, including healthcare professionals and researchers. Your primary responsibility will be to provide accurate and balanced scientific information on Pfizer's innovative portfolio and disease areas, focusing on...

**Descripción del puesto**: **Responsabilidades** - Proporcionar el contacto de primer nível y soluciones a problemas técnicos de los usuarios. - Hacer un seguimiento, encaminar y redirigir problemas a los recursos adecuados. - Guiar a los usuarios en el proceso de resolución del problema. - Excelentes capacidades de atención al cliente. - Garantizar el...

**Job Overview**As a Customer Service Agent at Marriott International, you will be responsible for delivering exceptional guest experiences in a fast-paced food and beverage environment.**Key Responsibilities**Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.Manage tables, communicate with the kitchen, and...