Software Support Tier-1

Micro Focus is one of the world's largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.Micro Focus is seeking a Change Guardian - Support Engineer Tier II to join its CyberRes...

This important role will report to a Team Manager of Technical Support Operations and is based at Smartsheet Costa Rica. This role is open to being 100% remote.Estimated Breakdown: 10% case management (as needed for service level requirements and customer escalations) 75% defining coaching plan for team members and coaching for improved behaviors 15% Support...

Better opportunities await at ShareFileShareFile offers a dynamic environment where you can excel, grow, and make a difference daily. We operate at a fast pace, embrace ambiguity, and prioritize customer satisfaction above all. At ShareFile, we value your complete self - your ideas, inspirations, ambitions, and proactiveness - and our leadership fosters an...

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. _ Software Support Engineer intermediate is responsible for monitoring the production environment, scheduled batch jobs, incident management and...

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.What you'll do Will serve as the first point of contact for internal customers, Billing Ops, and internal departments at a Tier 1 level Ability to...

About Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

About Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

Company DescriptionEverything's in place for you to win at Veeam - the global leader in Modern Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies.We're extremely successful:a billion-dollar company and...

Company DescriptionCompany DescriptionEverything's in place for you to win at Veeam - the global leader in Modern Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies.We're extremely successful:a...

Join Intel and build a better tomorrow. Intel is in the midst of an exciting transformation, with a vision to create and extend computing technology to connect and enrich the lives of every person on Earth. So, join us and help us create the conditions that will shape the future for decades to come. This is a technical role that will work with the End User...

Role Overview:Now, let's get to the details. Answers complexlevel incoming customer support requests in a fastpaced environment. Assist customers who request support ranging from product training to troubleshooting. Serves as a mentor for new hires, assists junior team members with any projects assigned, determines initiatives, and identifies potential...

2+ years of software development, or 2+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systemsAre you looking for an opportunity to be at the forefront of ensuring customer satisfaction and operational excellence? Do you thrive in a dynamic and challenging environment?...

University bachelor's degree completed in Information/Systems Engineering, Computer Science, or related tech-field. 2+ year(s) of experience as Support Engineer, Web Developer/Consultant, Software Account Manager (SQL, Python, C++, etc) 3+ years of experience as Frontline Manager/Lead/Supervisor leading a team of at least 10 employees. Work experience in...

Bachelor's degree 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience Experience being responsible/leading large and complex negotiationsAre you interested in joining the Technology, Sourcing and Procurement space inside Amazon's eCommerce Foundation? Amazon is seeking an experienced sourcing manager to...

Job DescriptionPosition OverviewGlobal Business Solutions (GBS) organization is responsible for the governance, and execution of global processes. Within GBS, the Source to Settle (STS) organization is responsible for ensuring employee purchase orders and supplier invoices and payments are processed timely and efficiently. The STS process includes Vendor...

Key ResponsibilitiesIncident Management Lead crossfunctional response to high priority, high visibility, complex critical incidents. Calmly assess situations and command flawless execution of the incident response process to highprofile, highimpact escalations, to drive customer loyalty Ensure the flow of information by pulling in appropriate resources as...

What a great opportunity to Do Wonderful.With more than 3,000 employees, and three centers of excellence: Assembly and Test, Global Services, and Research and Development Intel Costa Rica has been supporting world-changing technology that improves the life of every person on the planet.This is a great opportunity to be a part of TEST Engineering Department...

ACERCA DE LA VACANTEFunciones del PuestoBrindar soporte técnico a los usuarios de la compañía en incidentes de software y hardware.Requisitos del PuestoTécnico en Sistemas, Soporte Técnico o afín.1 año de experiência en posiciones de Soporte Técnico tanto de software como de hardware.Conocimiento en equipos MAC y Android.Licencia B1 al...

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.What You'll Do Collaborate with crossfunctional teams including product managers, designers, and other developers to define, design and deliver...

We advocate for a human-centered approach in addressing technological challengesOptimizing resource utilization is the top cloud challenge at 42%. This is extremely hard for many organizations, as they tend to overprovision to allow for future scaleWe are a cloud-first, full-service Microsoft partner, among the top 1% of all Microsoft Gold partners...