Tier 2 Manager

Job DescriptionPrimary Responsibilities:Managing all daily operational activity, such as but not limited to:Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.Complete, and periodically maintain, proper departmental documention, such as but not limited to:troubleshooting...

As a VoIP Tier 1 Support Specialist, you will be responsible for providing technical assistance and support to customers using Voice over Internet Protocol (VoIP) systems. You will primarily handle incoming inquiries and troubleshoot issues related to VoIP services, ensuring timely resolution and excellent customer satisfaction. Your role will involve...

We are looking for a **Senior Cybersecurity Analyst (Tier-2 SOC)** to support cyber defense operations in a multi-tenant Managed Detection and Response (MDR) environment. This position is focused on cybersecurity monitoring & analysis as part of a comprehensive Security Operations Center (SOC). **What You will do** Monitor and conduct analysis of security...

Job specifics/responsibilities: Receive input from various event sources, investigate it for unusual and potentially malicious behavior that may indicate security incidents, and escalate any suspicious activity or anomalies to the Tier 2 SIRCC Analyst team; During security incidents, liaise with the Tier 2 SIRCC Analyst and Tier 3 Incident Coordinator teams...

Job DescriptionPrimary Responsibilities:Managing daily security and SD-WAN operational activity, such as but not limited to:Lead and coach the Tier 2 security and SD-WAN group that primarily deald with complex enhanced data services, such as Fortinet security/SD-WAN/LAN/WAN/Wi-Fi, VeloCloud/VMware/Broadcom SD-WAN/LAN/WAN, and Meraki...

Job Description Primary Responsibilities: Managing daily security and SD-WAN operational activity, such as but not limited to:Lead and coach the Tier 2 security and SD-WAN group that primarily deald with complex enhanced data services, such as Fortinet security/SD-WAN/LAN/WAN/Wi-Fi, VeloCloud/VMware/Broadcom SD-WAN/LAN/WAN, and Meraki...

Job Description Primary Responsibilities: Managing daily security and SD-WAN operational activity, such as but not limited to:Lead and coach the Tier 2 security and SD-WAN group that primarily deald with complex enhanced data services, such as Fortinet security/SD-WAN/LAN/WAN/Wi-Fi, VeloCloud/VMware/Broadcom SD-WAN/LAN/WAN, and Meraki...

We seek a dedicated Tier 1 Support Technician who delivers exceptional support experience. As a vital team member, you'll possess creativity, self-drive, problem-solving prowess, customer empathy, and an acute attention to detail. **Key Responsibilities**: - Provide essential support to voice and data customers, ensuring prompt and effective service...

Expanding Texas Based Real Estate company is looking for a motivated Team leader, we are looking for someone who's a quick learner that can help us grow and nurture our call center. This position requires a big picture thinker who is strategic in customer acquisition and retention. To hit the ground running you'll need a track record of increasing sales,...

Smartsheet is looking for a Support Specialist who will be responsible for tackling complex technical issues.. Successful individuals in this role will enjoy troubleshooting, testing, and documenting complicated and often unique technical issues. This position requires a highly motivated individual who can collaborate in an environment that fosters knowledge...

OfficeSpace Software is the workplace management platform enabling the future of work, with software that helps teams plan, connect, and perform in the hybrid workplace. 1,000 of the world’s top organizations use OfficeSpace to get the most out of their space and connect the people in it, with intuitive space planning, desk and room booking, employee...

OfficeSpace Software is the workplace management platform enabling the future of work, with software that helps teams plan, connect, and perform in the hybrid workplace. 1,000 of the world’s top organizations use OfficeSpace to get the most out of their space and connect the people in it, with intuitive space planning, desk and room booking, employee...

About Micro FocusAbout or TeamMicro Focus is seeking an ArcSight Support Engineer Tier II to join its CyberRes SaaS organization. The company is seeking customer-friendly individuals with strong Tier II support experience to help in expanding AWS-based SaaS offering. New team members will provide customer and cloud infrastructure support for our ArcSight...

Micro Focus is one of the world's largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.Micro Focus is seeking a Change Guardian - Support Engineer Tier II to join its CyberRes...

The agent must provide excellent support service on every single contact following client processes and policies most politely and professionally accomplishing the LOB metrics. Also, the agent must be able to provide prompt answers, solve problems and have communication etiquette. **Responsibilities**: - Provide guidance and information for product...

**Objetivo del puesto**: Supervisar y coordinar administrativa y operacionalmente los recursos para el buen desempeño de los diferentes procesos del almacén según los procedimientos establecidos por DHL y por el cliente. **Responsabilidades**: - Manejar una o más operaciones o cuentas de alto volumen y con mayor complejidad. - Organizar con efectividad...

**Become an Outcoder as a Junior Social Media Manager** Are you creative with a knack for social media? We seek a Junior Social Media Manager to join our dynamic marketing team. In this role, you will play a significant part in driving our marketing efforts. You will be responsible for managing and executing our social media strategy on a global scale, and...

Expanding Texas Based Real Estate company is looking for a motivated Team leader, we are looking for someone who’s a quick learner that can help us grow and nurture our call center. This position requires a big picture thinker who is strategic in customer acquisition and retention. To hit the ground running you'll need a track record of increasing sales,...

Objetivo del puesto:Supervisar y coordinar administrativa y operacionalmente los recursos para el buen desempeño de los diferentes procesos del almacén según los procedimientos establecidos por DHL y por el cliente.Responsabilidades: Manejar una o más operaciones o cuentas de alto volumen y con mayor complejidad. Organizar con efectividad el trabajo y...

**Role: Application Test Specialist (Tier 2)** **Location: 100% Remote - Can sit in Brazil, Costa Rica, El Salvador, or Peru** **Must-haves** - 3+ years of tier 2/desktop support for Windows operating systems - Strong documentation and communication skills - Ability to review test cases and document the error occurrences - Strong internet access and...