Tier 2

hace 2 semanas


San José, San José, Costa Rica Realty Simplified LLC A tiempo completo

Expanding Texas Based Real Estate company is looking for a motivated Team leader, we are looking for someone who's a quick learner that can help us grow and nurture our call center.

This position requires a big picture thinker who is strategic in customer acquisition and retention. To hit the ground running you'll need a track record of increasing sales, cold calling expertise, strong client nurturing skills, great multi-tasking abilities, and the drive to succeed

Responsibilities:

  • Troubleshooting agent's questions, guiding them through difficult calls or issues
  • Aggressive and organized approach to Performance Management with the ability
to consistently follow through with action plans

  • Mentoring, training, and developing agents for career progression, performance
improvement, and recognition purposes

  • Process weekly sales leads reports for submission, Evaluate performance with
key metrics

  • Manage the day to day operations of the Sales Team, including monitoring calls
  • Building and delivering productivity plans by reviewing work forecasts,
determining productivity requirements

  • Push sales performance with strategic coaching and leadership
  • Define and meet KPIs and driving continuous improvement
  • Present and explain team's performance to management

Qualifications:

  • 23 years of work experience as a Team Leader or higher position focusing on
Sales / Call Center

  • You have an eye for efficiency and bring experience identifying and
implementing large-scale process improvement initiatives using data-driven
techniques

  • Ability to manage time and deadlines, as well as the ability to adapt to the ever
- changing priorities of the business

  • Excellent reports and analytic skills
  • Ability to offer strategic advice and recommendations that drive results

About Us:
real estate solutions firm that buys and sells properties throughout the Texas area.
We specialize in buying distressed homes at a significant discount, and renovate

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