Software Engineer, Voice of Customer

hace 2 semanas


San José, San José, Costa Rica Splunk Inc A tiempo completo

Splunk Careers: Join Us to Shape the Digital Future

Splunk is dedicated to creating a safer and more robust digital environment. Leading companies worldwide rely on our advanced security and observability platform to safeguard their digital infrastructure. While our cutting-edge technology sets us apart, it's our exceptional team that truly distinguishes Splunk as an outstanding career destination, earning us numerous accolades as a top workplace. As a Splunker, we value your unique perspective, what we refer to as your "million data points". Bring not only your professional expertise and problem-solving skills, but also your enthusiasm, passion, and individuality.

Role Overview

Splunk's Voice of Customer team is on a mission to empower product teams by providing tools to effectively manage customer feedback on a large scale. We are currently looking for a Software Engineer with a keen analytical mindset and a love for creating solutions using a range of technologies including TypeScript, Graphql, React, Amazon EC2 / ECS, Docker, Gitlab, Postgres, and Redis. If you aim to be part of a top-tier engineering team, witness the impact of your contributions, and thrive in an environment that celebrates diversity and fosters innovation, then why wait? Take the next step and apply today.

Responsibilities

  • Develop cutting-edge applications using a modern Typescript stack like React.
  • Collaborate with UI specialists and designers to implement responsive interfaces across various platforms.
  • Establish strong relationships with team members, product managers, and QA engineers to effectively translate feature requests into actionable plans and contribute to test plan creation and execution.
  • Work closely with key architects and managers to define and implement best practices for delivering high-quality software.
  • Ensure that development projects align with business objectives, meet goals, and exceed user expectations.
  • Produce comprehensive documentation to ensure project goals are achieved and designs are well-documented and clearly communicated.
  • Engage in detailed analysis, design, development, and debugging of applications hands-on.

Essential Requirements

  • 5+ years of experience in web application development with Javascript/Typescript, frameworks like Nest.Js, Graphql, and MVC frameworks.
  • 2+ years of hands-on experience in developing single-page applications.
  • Solid understanding of CSS and Javascript.
  • Proficiency in working with Restful APIs/Graphql Queries & Mutations using frameworks.
  • Strong analytical, communication, and interpersonal skills.
  • Demonstrated ability to rapidly grasp new technologies and concepts, along with a continuous desire to learn and enhance skills.
  • Experience in crafting multi-tiered applications within a microservices architecture.
  • Background in Agile environments using Scrum and/or Kanban methodologies.
  • Proven track record of delivering web applications from concept to deployment.
  • Basic knowledge of usability, networking, security, privacy, and regulatory compliance.

Desired Qualifications

We distinguish between essential and desired qualifications. "Desired" means just that: desirable. Don't worry if you don't meet every criterion. We are interested in the whole package.

  • Familiarity with Go programming language.
  • Experience with automated build and deploy systems such as Gitlab.
  • Knowledge of Jira and Git.
  • Experience with application containerization using Docker.
  • Familiarity with Amazon Web Services (AWS).
  • Understanding of Splunk.

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