Escalation Specialist 1

Overview: We’re looking for a customer-oriented Escalation Specialist 1 to support our clients with excellent customer service while managing high-severity issues. You’ll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you’ll act as liaison between...

At Smartsheet, we're seeking a highly skilled Technical Support Escalation Resolution Specialist to join our team. This role is critical in ensuring that escalations are routed to the right places and cataloged and reported to leadership.In this position, you'll assess and triage incoming escalation requests, providing oversight for escalated Technical...

At Hewlett Packard Enterprise, we're dedicated to advancing the way people live and work. Our innovative IT services organization, HPE Pointnext, offers a wide range of solutions to help our customers achieve their goals. As an Escalation Management Operations Specialist, you'll play a key role in managing service segments of significant scope and...

About Amzn Support Srvcs Costa RicaWe provide support to employees across the globe, the HR community that assists employees, and the teams providing employee services to Amazon.Job SummaryThe Customer Escalation Resolution Specialist will be responsible for managing the entire lifecycle of customer escalations from intake and tracking to partnering with...

SchoolMint is the leading K-12 solution provider for strategic enrollment management, student behavior improvement, and school safety. We offer powerful products that help schools run smarter enrollment management and student behavior management. We are a fast-growing and established EdTech company rooted strongly in our core values: No Jerks, Period; We,...

Overview: We’re looking for a customer-oriented Escalation Specialist 2 to support our clients with excellent customer service while managing high-severity issues. You’ll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you’ll act as liaison between...

Citi is a leading global financial services company seeking a highly skilled Risk Management Specialist to join our team. As a strategic professional, you will stay abreast of developments within your field and contribute to directional strategy by considering their application in your job and the business.**Responsibilities:**Work as part of a team for the...

**Senior Escalation Engineer Virtualization** Do you enjoy tackling hard-to-solve technical problems? Are you interested in gaining exposure to exciting products? Are you looking for the opportunity for growth and learning? Would you like to work for one of the most innovative companies around? If you answered yes to these questions, we may have the job for...

**Senior Escalation Engineer Virtualization** Do you enjoy tackling hard-to-solve technical problems? Are you interested in gaining exposure to exciting products? Are you looking for the opportunity for growth and learning? Would you like to work for one of the most innovative companies around? If you answered yes to these questions, we may have the job for...

SchoolMint is a parent-school interactions platform helping schools and parents save a lot of money and time by bringing all the manual processes like enrollment, payments, communication and all other interactions to mobile and web. We are looking for a Tech Support Specialist who will provide support to customers in English and Spanish, with a focus on...

SchoolMint is a parent-school interactions platform helping schools and parents save a lot of money and time by bringing all the manual processes like enrollment, payments, communication and all other interactions to mobile and web. We are looking for a Tech Support Specialist who will provide support to customers in English and Spanish, with a focus on...

**Senior Escalation Engineer Virtualization**Do you enjoy tackling hard-to-solve technical problems?Are you interested in gaining exposure to exciting products?Are you looking for the opportunity for growth and learning?Would you like to work for one of the most innovative companies around?If you answered yes to these questions, we may have the job for...

About the RoleWe are seeking a highly skilled Cybersecurity Threat Detection Specialist to join our team at Arkose Labs. As a key member of our customer support and escalation team, you will be responsible for analyzing web traffic, detecting attack patterns, and preventing fraud attacks across various industries.Key Responsibilities:Analyze web traffic and...

Specialist/Analyst Accreditation - Santa Ana, Costa RicaAre you always looking for new and better ways to combat financial crime?Are you ready to play a vital role in building the workforce for a global business that is redefining the financial services sector?Join our Know-Your-Customer Operations team here at Convera as a Specialist/Analyst,...

Welcome to ZimVie, a new, publicly traded global company focused on improving quality of life for our patients. Our company is founded on a legacy of established brands, medical experts and over $1B in annual revenue. We design, manufacture, and distribute a comprehensive portfolio of innovative solutions for implant dentistry, spinal surgery and bone growth...

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and...

Tek Experts is seeking a highly skilled Technical Support Specialist to join our Critical Situation Management & Escalation Team (CMET). This team is dedicated to delivering exceptional support services to our premier enterprise customers.In this role, you'll be responsible for managing high-severity issues, ensuring quality resolutions, and providing...

Job Description:Crg Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the primary point of contact for customers with technical issues related to Big Data and Analytics solutions.Responsibilities:Provide advanced technical support to diverse audiences including IT...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Smartsheet is looking for a Support Specialist who will be responsible for tackling complex technical issues.. Successful individuals in this role will enjoy troubleshooting, testing, and documenting complicated and often unique technical issues. This position requires a highly motivated individual who can collaborate in an environment that fosters knowledge...