Senior Servicenow Developer

hace 2 semanas

San José, Costa Rica Splunk A tiempo completo

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So, bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

**Role**:

- Splunk IT is growing and seeking a dynamic ServiceNow Software Developer with strong ServiceNow experience and development skills. Working alongside the ServiceNow Principal Architect and Development Teams, you will share responsibility for the overall ServiceNow solution at Splunk. As we embark on our ITSM Modernization Program and growing our CMDB we are looking for someone with solid skills and experience particularly in the areas of Configuration and Asset Management and their associated SNOW modules and capabilities.

**Responsibilities**:

- Manages CMDB health, integrations, Discovery, and Service Mapping
- Ensures that system improvements are successfully implemented.
- Handles incidents per published SLAs, ensures system stability by leading required maintenance schedule, and addresses system issues impacting SLAs.
- Implement ServiceNow workflows that integrate with external web services.
- Designs and develops a workflow framework that can be applied to many workflows and continuing to seek new opportunities to improve our current manual processes.
- Provides standard methodologies for guiding adoption and influencing the customer to make investments in the solution.
- Define the services that ServiceNow delivers and gets alignment with customers on service definitions, SLAs and critical metrics.
- Contribute to a ServiceNow roadmap that plans out investments in system maintenance, upgrade schedule, system improvements and additions to the ServiceNow ecosystem that aligns with the longer-term goals and objectives of IT and SNOW’s customers.

**Qualifications**:

- Bachelor’s degree or equivalent experience, typically 8+ years of overall ITSM experience and 4+ years’ experience developing on the ServiceNow platform.
- ServiceNow Certified Systems Administration (CSA) certification
- ServiceNow Certified Application Developer certification
- ITIL V3 Foundation or above
- Experience in HTML, CSS, JavaScript, AJAX
- Experience of one popular web framework - React, AngularJS
- Solid experience working with CMDB and Software and Hardware Asset Management modules in ServiceNow.
- Ability to develop web services such as Scripted REST APIs and Rest Messages
- Experience integrating to multiple data sources used to populate the CMDB (SOAP, REST, Webhooks, and JSON as well as JDBC and file imports)
- Experience with standard methodologies of software development - logging, unit testing (ATF), code reviews, etc.
- Advanced scripting experience utilizing best practice formatting and comments in Script Includes, Business Rules, etc.
- Experience with upgrades and skipped update remediation.
- Excellent communication skills

**Preferred Qualifications**:

- Experience using the Agile/Scrum methodology to define and deliver development work.
- Certified Implementation Specialist certification in one of the OOTB ServiceNow modules (ITSM, ITBM, ITOM, etc.)
- ServiceNow Service Portal micro-certifications
- ITIL V4 Foundation or above
- Software Asset Management experience / certification

**What We Offer You: Wow, I want that.**:

- A constant stream of new things for you to learn. We're always expanding into new areas, bringing in open-source projects and contributing back, and exploring new technologies.
- A set of extraordinarily hardworking, innovative, open, fun, and dedicated peers, all the way from engineering and QA to product management and customer support.
- Growth and mentorship. We believe in growing engineers through ownership and leadership opportunities. We also believe mentors help both sides of the equation.
- A stable, collaborative, and supportive work environment.

**Splunk is an Equal Opportunity Employer**:

- At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or

  • Servicenow Developer

    hace 4 semanas

    San José, Costa Rica Fragomen A tiempo completo

    Job Description Fragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced ServiceNow Developer to join our growing ServiceNow technical team. As a ServiceNow Developer here, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing ServiceNow landscape. You will...

  • Servicenow Developer

    hace 3 semanas

    San José, San José, Costa Rica Fragomen A tiempo completo

    Job DescriptionFragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced ServiceNow Developer to join our growing ServiceNow technical team. As a ServiceNow Developer here, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing ServiceNow landscape. You will...

  • Senior Servicenow Developer

    hace 3 semanas

    San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

  • Servicenow Developer

    hace 4 semanas

    San José, Costa Rica Splunk A tiempo completo

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

  • Senior Servicenow DevOps Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Servicenow Developer

    hace 3 semanas

    San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

  • Servicenow Developer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica IBM A tiempo completo

    IntroductionIBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that...

  • Servicenow Developer

    hace 2 semanas

    San José, Costa Rica BairesDev A tiempo completo

    Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...

  • Servicenow Developer: Itsm

    hace 3 semanas

    San Francisco, Heredia, Costa Rica IBM A tiempo completo

    IntroductionAs an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating...

  • Servicenow Developer

    hace 3 semanas

    San José, San José, Costa Rica L. L. Bean A tiempo completo

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we're all outsiders. And if it's outside, we're all in.The Information Services department's IT Process Automation team is looking for a high-performing ServiceNow administrator.Position Purpose:The ServiceNow...

  • Senior Software Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company OverviewJoin the team at ServiceNow, where our innovative technology drives global progress and our dedicated employees bring this vision to life. We operate with speed because the world can't wait, pioneering unique solutions for our clients and communities. As part of ServiceNow, you'll collaborate with a group of ambitious change makers who...

  • Senior Software Engineer

    hace 1 mes

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company OverviewJoin the team at ServiceNow, where our innovative technology drives global progress and our dedicated employees bring this vision to life. We operate with speed because the world can't wait, pioneering unique solutions for our clients and communities. As part of ServiceNow, you'll collaborate with a group of ambitious change makers who...

  • Senior Software Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Responsibilities in this role:Collaborate with different teams to create user-friendly applications on ServiceNow.Convert designs into high-quality front-end code.Customize ServiceNow components to fit business needs.Ensure application performance across devices and browsers.Test and debug code thoroughly.Stay updated on front-end development trends and best...

  • Senior Software Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Software Engineer

    hace 1 mes

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, we believe in pushing boundaries and shaping the future. Our team is dedicated to driving innovation and making a positive impact on the world. By joining us, you become part of a group of passionate individuals who are always striving for excellence and thinking outside the box. We foster a culture where your unique skills...

  • Servicenow Developer: Itom

    hace 3 semanas

    San Francisco, Heredia, Costa Rica IBM A tiempo completo

    IntroductionAs an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating...

  • Senior Software Engineer

    hace 1 mes

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology aims to make a positive impact for everyone, while our dedicated team turns this vision into reality. We work swiftly because the world doesn't pause, and we come up with innovative solutions tailored to our clients and communities. Joining ServiceNow means becoming part of a driven group of individuals who...

  • Senior Software Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology aims to make a positive impact for everyone, while our dedicated team turns this vision into reality. We work swiftly because the world doesn't pause, and we come up with innovative solutions tailored to our clients and communities. Joining ServiceNow means becoming part of a driven group of individuals who...

  • Technical Curriculum Developer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Technical Consultant

    hace 1 mes

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology enables global progress through the collaborative efforts of our diverse team. We strive to stay ahead of the curve, creating unique solutions for our clients and communities. Joining ServiceNow means becoming part of an innovative group of individuals who are driven by creativity and a passion for excellence....