ITSM ServiceNow Solutions Architect

hace 2 meses


San José, San José, Costa Rica Splunk A tiempo completo
About Splunk

Splunk is a leading enterprise software company that enables organizations to collect, index, and monetize machine data from various sources. Our mission is to help businesses build a safer and more resilient digital world by providing innovative solutions for security, compliance, and IT service management.

Salary Information

The estimated annual salary for this position is $140,000 - $160,000, depending on location and experience. This figure is based on industry standards and internal compensation practices.

Job Description

We are seeking an experienced ServiceNow Software Developer to join our ITSM Evolution Program. As a key member of our team, you will be responsible for designing, coding, and maintaining ServiceNow systems with expertise in Configuration and Asset Management, as well as associated SNOW modules.

  • Implement system improvements and handle incidents efficiently
  • Integrate workflows with external web services seamlessly
  • Provide standard methodologies for guiding adoption and influencing customers to invest in our solution
Required Skills and Qualifications

To succeed in this role, you will need:

  • 4+ years of ITSM experience
  • 3+ years of ServiceNow development experience
  • Certifications in CSA, ADA, and ITIL

Preferred qualifications include a solid understanding of the ServiceNow CSDM and certifications in Service Portal micro-certifications and ITIL V4.

Benefits

We offer a supportive environment, growth opportunities, and a diverse, inclusive culture where you can thrive. As an equal opportunity employer, we prioritize diversity, equity, inclusion, and belonging.


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