Order to Cash Team Lead

hace 2 semanas

San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

BAT is evolving at pace - truly like no other organisation.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey

BAT COSTA RICA
IS LOOKING FOR A
TRILINGUAL - ORDER TO CASH TEAM LEAD (OTC)

SENIORITY LEVEL:
Non-management

FUNCTION:
Finance

SALARY RANGE:
Competitive salary + excellent benefits + market leading bonus

LOCATION:
Heredia, CR

ROLE POSITIONING AND OBJECTIVES

Reports to:
OTC Finance Associate.

Geographic Scope:
Brazil region.

WHAT YOU WILL BE ACCOUNTABLE FOR

  • Handle multiple customer accounts.
  • Ensure compliance with all Global Collection policies and procedures with emphasis to address any local specifics and requirements as needed.
  • Achieving individual monthly cash targets
  • Proactive Customer relationship building.
  • Continually seek out ways to improve customer satisfaction, communication & query resolution.

CAN THIS BE YOUR FUTURE ROLE?
Do you have people management experience and a background in finance?

Are you proficient in Portuguese?

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

Experience Required

  • 12 years of Lead/Supervisor experience (People leadership skills)
- +2 years collections OTC experience (cash operations, credit knowledge can be an asset).

Technical / Functional / Leadership Skills Required

  • Advanced Portuguese level.
  • Intermediate English level.
  • Intermediate Excel level.

Education / Qualifications / Certifications Required

  • Student or graduated of Business Administration, Accounting, Finance or related fields.

BENEFICIAL

  • Accounts receivable experience.
  • Salesforce knowledge desirable.
  • BPC system knowledge desirable.
  • SAP knowledge is a plus.

WE ARE BAT
At BAT, we are committed to our Purpose of crafting A Better Tomorrow. This is what drives our people and our passion for innovation.
See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building worldclass capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women's Day Best Practice winner
  • Seal Award winner one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER
Collaboration, diversity and teamwork underpin everything we do here at BAT.

We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.

**Come bring your difference

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