Cash Application Analyst

hace 3 semanas

San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
AWS is seeking an experienced and hands-on Cash Application Analyst to join our Accounts Receivable team. This person will lead our efforts for managing day to day cash application.


The right candidate will be responsible for maintaining stringent SLAs on productivity, turn around time and accuracy of posted cash.

Candidate would be responsible for creating multiple reports using excel, tableau and system data extracts. Excel proficiency is a must for this role.

Responsibilities will include prioritizing workload and achieving results in a fast-paced, growing environment.

They will also be tasked with monitoring and delivering on key performance metrics (unapplied cash, DPMO, cash application rates, customer experience scores, etc.), process improvements, technology adoption and ensuring compliance & control policies are followed.

Responsibilities

  • Meeting daily/weekly/monthly cash posting goals with accuracy
.Constantly monitor unapplied cash and keep it under the monthly goal
.Document process policies in SOPs
.Exploring upstream / downstream improvement opportunities by working with business partners and stakeholders.
.Following existing policies, documentation and implementation, and procedural compliance with the Sarbanes-Oxley Act.

  • Demonstrated ability to meet deadlines while managing multiple improvement projects.
.Ability to work independently in a fast-paced and rapidly changing environment - candidate has to be strong in dealing with ambiguity.

Key job responsibilities

  • Keep an accurate recording of all AR payments application on a daily basis.
  • Follow up the unapplied and unidentified payments with the respective collector, sales and customer to complete the application with accuracy in a timely manner.
  • Review if the unapplied payments and next steps/comments are up to date, and ensure progress is being made to reduce and eliminate the unapplied cash.
  • Perform a detailed investigation for an inquiry about a specific case or topic in order to discover the proper amount to be applied to each outstanding invoice on the customer account.
  • Resolve any discrepancies that may have been discovered, comparing transactions and providing support documentation delivered by the customer or any stakeholder related to the account.
  • Ensure all payment applications have been recorded for the month, send the final numbers email and report summarizing the closing numbers and compare the highlights of the month with the previous one.
  • Report to FOAA Cash, FOAA Tax and Tax Team to perform the transactions posting, the reconciliation and the tax calculation respectively.
  • Escalate, recommend a path to green in a timely manner for cases where the unapplied or customer experience is at risk.
We are open to hiring candidates to work out of one of the following locations:

Heredia, H, CRI

BASIC QUALIFICATIONS
2+ years of finance and/or AR experience
1+ years of building financial and operational reports/data sets that inform business decision-making experience
1+ customer/vendor experience
High School Bachelor Degree
English Spoken B2

PREFERRED QUALIFICATIONS
2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
2+ years of cash application experience
English B2+
Portuguese B2

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