ServiceNow CMDB Business Analyst

hace 3 semanas


San Francisco, Heredia, Costa Rica Ibm A tiempo completo
Job Summary

We are seeking a highly skilled ServiceNow CMDB Business Analyst to join our team at IBM Consulting. As a key member of our Delivery Centers, you will work with clients globally to deliver deep technical and industry expertise. Your role will involve configuration management database (CMDB) solutions, data analysis, and technical expertise to junior team members.


Key Responsibilities
  • Design and implement CMDB solutions using ServiceNow.
  • Perform data analysis to identify and resolve data inconsistencies in the CMDB.
  • Provide technical guidance to junior CMDB analysts.
  • Collaborate with cross-functional teams to define CMDB requirements.

Requirements
  • 6+ years of ServiceNow experience in CMDB/CIs as a CMDB Business Analyst.
  • Strong understanding of CMDB principles, concepts, and best practices.
  • Advanced proficiency with user Agile story definition and acceptance criteria writing.

About IBM Consulting

IBM Consulting is a global leader in business and technology transformation. We offer strategy, experience, technology, and operations services to clients worldwide. Our team is focused on accelerating client businesses through collaboration and the responsible use of technology.


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