Customer-Facing Engineer
hace 7 días
About the Team:
Our engineering team is looking for a skilled Java developer to join us as a customer-facing engineer. In this role, you will work closely with our services team to provide Tier 2 level support to our customers on AIQ platform capabilities and best practices.
Your Responsibilities:
- Develop a deep understanding of the AIQ platform's features and functionality
- Collaborate with the services team to design and implement solutions for customer-specific challenges
- Address technical automation challenges using Java, Web Services, and DevOps automation
- Provide training to development-level customers on the AIQ platform's API, Web Services, and other dev-level functionalities
- Support customers transitioning their existing API and Web Services testing to AIQ
About You:
- 3+ years of experience in Java development
- Detailed knowledge of web-based app design, development, testing, and deployment
- Expert usage of Windows, Mac, and Unix operating systems
- Advanced proficiency in terminal/command line, pipelines, version control, and build management
- Excellent English verbal and written communication skills
- Customer-facing experience online or onsite
- Strong problem-solving and critical thinking skills
- Automated testing experience and knowledge of testing methodologies, SDLC, Agile, and DevOps
- Experience with Java, Appium, Selenium, Web Services, Postman, Python, SQL, NoSQL, Bash, Ant, Maven, Git, AWS, Azure, Jenkins, Java, JUnit
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