Customer Resolution Engineer

About the Role:As a Customer Resolution Professional, you will be responsible for resolving payment delinquencies by contacting customers and determining the reason for non-payment.You will work closely with supervisors to ensure all assigned accounts are reconciled and collection efforts meet performance goals.

We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe.As a Senior Specialist, Customer Care, you will be part of the Global Partner Digital Support responsible for escalated cases to provide resolution on complex scenarios.Key...

We're seeking a talented Cloud Customer Experience Engineer to join our Microsoft Customer Experience & Success (CE&S) organization. As a key member of our team, you'll play a critical role in designing and implementing the Microsoft end-to-end customer experience.Your responsibilities will include owning, troubleshooting, and solving customer technical...

**Resolution Center Manager Job Description**We are looking for a skilled StS (Source to Settle) Resolution Center Manager who can lead our representatives to better performance and improve service qualityThe StS Resolution Center Manager will assist in establishing team objectives, provide representatives with opportunities to expand their knowledge of...

**Job Summary:**We are seeking an experienced technical professional to join our team as a Complex Problem Resolution Engineer. In this role, you will provide technical support to our customers, partners, and internal teams, troubleshooting complex issues related to Windows system administration, networking, registry, file storage, user accounts, event logs,...

**About the Role**We are seeking a skilled Networking Technical Support Engineer to deliver exceptional customer service and resolve technical issues related to Citrix ADC. The role requires a strong background in networking technical support and the ability to work in a fast-paced environment.Key responsibilities include:Conducting sophisticated problem...

Business Area:SupportSeniority Level:Associate**Job Description**:At Cloudera, we empower people to transform complex data into clear and actionable insights.With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry.Powered by the relentless innovation of the open source community,...

The Ideal Candidate:We are looking for a highly motivated and results-driven individual to join our team as a Customer Experience Resolution Expert. The ideal candidate will have a proven track record of delivering exceptional customer experiences, operating in a fast-paced environment, and leveraging their technical skills to drive business outcomes. In...

Now, let's delve into the specifics of this critical role.As a Customer Success Engineer, you are responsible for your Customer Success and Adoption within a portion of the BU contributing to 50% of the ARR.The primary responsibility is to help customers through increased product adoption, identifying expansion opportunities, and cultivating customer...

**Job Summary**We are seeking a highly skilled Microsoft Defender Engineer - Customer Success to join our team. As a key member of our Customer Service & Support organization, you will play a critical role in delivering exceptional customer experiences.**Key Responsibilities:**Troubleshoot and resolve complex technical issues related to Microsoft Defender...

**Are you a dynamic leader who excels in a startup environment, ready to steer a nimble and innovative team to success?If your answer is a resounding yes, ShareFile wants to engage in a conversation with youWe are returning to our roots as a standalone business unit, with a sharp focus on our SaaS business, where we see immense growth potential.This business...

About the RoleThis position is part of the Microsoft Customer Experience and Success organization, responsible for delivering exceptional customer experiences. As a Technical Support Engineer, you will be at the forefront of this mission, working closely with customers to resolve complex issues and drive business growth.

Empowering Customer SuccessMicrsoft is committed to delivering exceptional customer experiences that drive satisfaction, retention, and growth. Our mission is to empower every person and organization on the planet to achieve more.We are seeking a talented Custome Experience Engineer who will be responsible for providing top-notch technical support and...

Role Summary: We are seeking a dedicated and results-driven individual to fill the position of Arbitration Resolution Expert. This role involves providing expert-level support to clients and merchants in resolving arbitration cases and addressing their concerns.About the Position: As an Arbitration Resolution Expert, you will work closely with internal...

L.L.Bean is dedicated to helping people discover and enjoy the outdoors. As a Problem Resolution Representative, you will be part of our team of trailblazers who strive to make a positive impact in the lives of our customers.We offer an extraordinary employee experience with flexible scheduling options, allowing you to balance work and personal life. You'll...

**Job Description**As a Customer Success Engineer at Grupo Stt, you'll be responsible for ensuring our customers achieve their goals and objectives through our products and services. This involves providing expert guidance on product usage, identifying areas for improvement, and developing tailored solutions to meet customer needs.**Key...

**Job Summary**We are seeking a highly skilled Benefits Resolution Specialist to join our team. In this role, you will be responsible for resolving internal customer queries regarding benefits and other internal programs.

About the RoleWe are looking for a talented Customer Experience Engineer to join our Customer Experience and Success (CEnS) organization. As a key member of our team, you will be responsible for delivering exceptional customer support experiences with Microsoft products and services.Key ResponsibilitiesHelp solve technically complex, strategic, high-profile...

Job OverviewThe Ovation Product Engineer is a critical role within the Global Service Center, requiring a strong technical background and excellent customer service skills. This role involves working closely with customers and internal stakeholders to diagnose and resolve product-related issues.Key AccountabilitiesDelivering exceptional customer service and...

Solving Complex Problems and Delivering Exceptional Customer ExperiencesWe are looking for a skilled Customer Experience Engineer to join our team at Microsoft. In this role, you will be responsible for identifying and resolving complex customer technical issues, collaborating with cross-functional teams, and driving customer satisfaction.About the RoleScope...