Computer Hardware Technician
hace 6 días
**Job Description**
Pts Consulting Services has grown a lot over the past few years, expanding our reach and customer base all around the globe. We have presence in various countries, including Costa Rica, Australia, Canada, and India. We work with Fortune 500 clients from diverse industries such as IT, Healthcare, Banking, Retail, Telecom, Human Resources, Engineering, Light Industrial, Finance, Call Center, Clerical, Customer Service, Aviation, Media & Entertainment, and Professional Services.
**Responsibilities and Expectations**
- Provide technical assistance with computer hardware and software
- Resolve issues for staff via phone or electronically
- Perform hardware and software installations, configurations, and updates as needed
**Preferred Skills**
- Excellent customer service skills
- Strong troubleshooting and critical thinking skills
- Previous working experience in IT support
- In-depth knowledge of Windows 10, MAC, Polycom, Cisco WebEx, Mac OS, Microsoft Office 365
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