Technical Hardware Specialist for Data Center Operations

hace 4 días


San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo
About the Role

We are seeking a highly skilled Technical Hardware Specialist to join our Data Center Operations team at Sgf Global. In this critical role, you will be responsible for maintaining and supporting top technology Xeon Server Hardware platforms located in the Data Center and Artificial Intelligence Laboratory.

As a key member of our technical team, you will work closely with software developers to enable the delivery of high-quality software launches. Your expertise in hardware maintenance, troubleshooting, and repair will be essential in ensuring that our server programs run smoothly and efficiently.

Responsibilities
  • Maintain and support Xeon Server Hardware platforms in the Data Center and Artificial Intelligence Laboratory
  • Work closely with software developers to troubleshoot and resolve issues related to server hardware
  • Perform disassembly and reassembly of Personal Computers/Servers as required
  • Deep dive technical proficiency and troubleshooting working with Hardware Platforms, CPUs, Memories to boot in a quick manner
  • Create and deploy HDD images for most Windows and Linux OS
  • Patch Hardware Platform with latest Software updates including BIOS, firmware, Operating Systems, etc.
  • Execute test steps/plans from verbal and written instructions to verify PC/Server fundamental functionality
  • Own first and second-level debug steps to repair malfunctioning printed circuit boards including PC motherboards
  • Work with Engineering to troubleshoot to root cause failing platforms
Requirements
  • Bachelor's Degree in Computer Engineering, Information Technology, Electrical/Electronics Engineering or related field
  • 3+ years of experience as a data center engineer or similar role as an Engineering Technician
  • Excellent detail orientation and organization skills
  • Deep dive technical proficiency and troubleshooting working with Hardware Platforms, CPUs, Memories to boot in a quick manner
  • Ability to create and deploy HDD images for most Windows and Linux OS
  • Good understanding of Networking, Networks setup and related infrastructure
  • Execute test steps/plans from verbal and written instructions to verify PC/Server fundamental functionality
Preferred Qualifications
  • In-depth knowledge of data center environments, servers, and network equipment
  • Ability to patch Hardware Platform with latest Software updates including BIOS, firmware, Operating Systems, etc.
  • Remove and replace surface mount (down to 0402 sizes) and through-hole components on PCBs


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