Credit & Collections Customer Experience Specialist
hace 11 horas
The role of the Credit & Collections Customer Experience Specialist is pivotal in ensuring exceptional customer service at Sysco Costa Rica. This professional will be responsible for responding to inbound call inquiries from customers, sales representatives, and other stakeholders.
Key responsibilities include answering customer inquiries, resolving issues, and escalating tasks when necessary. Additionally, specialists will perform credit inquiries, invoice retrieval, and credit hold release analysis while maintaining a high level of customer service skills.
A key requirement of this position is the ability to make informed decisions regarding order/account releases, documenting the reasoning behind such decisions, and adhering to required validation steps.
Responsibilities also include collecting payment information, validating past performance history for trade customers, updating customer records, and providing feedback on the process to continually improve the customer experience.
This role demands strong communication and oral skills, with the ability to effectively interact with internal and external customers. Proficiency in Microsoft Office and specialized accounting/finance software systems is also essential.
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Credit And Collections Specialist
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San Francisco, Heredia, Costa Rica Baxter A tiempo completoAbout the RoleWe are seeking a skilled Credit and Collections Specialist to join our team. In this role, you will be responsible for managing customer accounts, resolving disputes, and maintaining accurate records.
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Data Collections Support Specialist
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Credit Risk Management Specialist
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Collections Specialist
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AR Collections Specialist
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San Francisco, Heredia, Costa Rica Freudenberg Group A tiempo completoWe are seeking a skilled AR Collections Specialist to join our team at Freudenberg Group.Overview:The ideal candidate will have experience in accounts receivable, collections, and customer service. They will be responsible for maintaining relevant systems, collection calls, and invoice logs with status updates. The successful candidate will identify...
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Financial Analyst
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San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoMarriott International, Inc is seeking a skilled Financial Analyst - Credit and Collections to join our team in Costa Rica.We offer a competitive salary of $45,000-$60,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.The Financial Analyst - Credit and Collections will be...
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Credit and Financial Services Professional
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San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completoThe Credit & Collections Customer Care Specialist role at Sysco Costa Rica involves responding to inbound calls from customers, resolving issues, and making decisions regarding order releases. This position requires a high level of customer service skills and the ability to perform credit inquiries, invoice retrieval, and credit hold release analysis.**Key...
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Collections Specialist
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San Francisco, Heredia, Costa Rica Servicenow A tiempo completoOrder and Collections Customer Support RoleWe are seeking a highly skilled Cross-Functional Team Member to join our Orders and Collections team as a Customer Support Specialist. This role will play a vital part in ensuring the smooth and efficient resolution of customer inquiries and concerns related to orders and payments.The successful candidate will...
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Medical Collections Specialist
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Collections and Account Resolution Specialist
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Credit Risk Analyst
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Senior AR Collections Specialist
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San Francisco, Heredia, Costa Rica Baxter A tiempo completoAbout UsBaxter, a leading healthcare company, is dedicated to saving and sustaining lives worldwide. Our mission-driven organization values teamwork, purpose, and innovation. With a presence in almost every hospital globally, we've pioneered groundbreaking medical advancements that transform healthcare.Our culture fosters happiness, success, and inspiration...
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Cash Flow Specialist
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San Francisco, Heredia, Costa Rica Baxter A tiempo completoAbout BaxterBaxter is a global leader in medical innovation, dedicated to improving healthcare outcomes for millions of patients worldwide.We are committed to transforming lives through our pioneering medical innovations and unwavering dedication to quality and safety.As a pioneer in the medical industry, we continue to push boundaries and innovate solutions...
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Senior Collections Specialist
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Bilingual Customer Service Representative
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Medical Collections Specialist
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Collections Operations Specialist
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Financial Recovery Specialist
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San Francisco, Heredia, Costa Rica Stryker Corporation A tiempo completoAbout the RoleWe are seeking a highly motivated and analytical Financial Recovery Specialist to join our team. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for managing customer interactions and follow-ups to ensure timely payment receipt.Key ResponsibilitiesManage daily worklists, following established...