Credit and Financial Services Professional

hace 2 semanas


San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

The Credit & Collections Customer Care Specialist role at Sysco Costa Rica involves responding to inbound calls from customers, resolving issues, and making decisions regarding order releases. This position requires a high level of customer service skills and the ability to perform credit inquiries, invoice retrieval, and credit hold release analysis.

**Key Responsibilities:**

  • Making informed decisions to release orders/accounts while adhering to required validation steps.
  • Collecting payment information and validating past performance history for trade customers.
  • Updating customer logs in the system and providing feedback on processes.

**Requirements and Qualifications:**

  • Associate degree or equivalent combination of experience and education.
  • 2-4 years of experience in customer-facing support centers.
  • Strong communication and oral skills, with proficiency in Microsoft Office and specialized accounting/finance software systems.

**Compensation and Benefits:**

We offer an estimated salary of $40,000 - $60,000 per year, depending on location and experience. Additionally, we provide hybrid work arrangements, private medical insurance, life insurance, and a personal day off.



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