Remote Support Associate

hace 4 días


San José, San José, Costa Rica Betterwho A tiempo completo

**Job Overview**

Betterwho is committed to providing top-notch customer support, and we're looking for a skilled Phone Support Specialist to join our team. As a Remote Resident Support Specialist, you will be responsible for handling customer inquiries and issues with professionalism and poise.

**Key Responsibilities:**

  • Manage a high volume of customer interactions and issues via phone.
  • De-escalate complex customer concerns using effective communication skills.
  • Utilize multitasking skills to navigate multiple systems and provide efficient support services.
  • Ensure accurate documentation of customer interactions and data entry.

**Requirements for Success:**

  • A minimum of 2 years of experience in a customer-facing role.
  • Proficiency in both English and Spanish languages.
  • Strong attention to detail and ability to work independently.
  • Customer service-oriented individual.

**Benefits of Working with Us:

  • Full-time employment, Monday-Friday.
  • Competitive hourly rate of $7 USD per hour.


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