Benefits Administrator

hace 2 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

At Amzn Support Srvcs Costa Rica, we're seeking a highly skilled Benefits Administrator to join our Employee Resource Center (ERC) team. As a Benefits Administrator, you will play a critical role in providing exceptional support to Amazon employees, ensuring they receive accurate and timely responses to their benefits-related inquiries.

About the Role

This is a contact center position that requires excellent organizational and time management skills, as well as strong customer service focus and verbal and written communication skills. You will work closely with fellow Amazonians via phone and HR Cases contacts to address and resolve benefits inquiries, demonstrating disciplined problem-solving skills and ability to execute solutions.

Key Responsibilities

The day-to-day responsibilities of this role entail working with employees to:

  • Address and resolve benefits inquiries via phone and HR Cases contacts
  • Provide accurate and timely responses to employee inquiries
  • Work collaboratively with colleagues to ensure seamless delivery of benefits services
Preferred Qualifications

We welcome applications from individuals with:

  • Bilingual Spanish language skills
  • Advanced degree in a relevant field
  • Ability to adapt to a flexible working environment
  • Proficiency in Microsoft Office Suite or similar software
What We Offer

As a Benefits Administrator at Amzn Support Srvcs Costa Rica, you will enjoy a dynamic and supportive work environment, with opportunities for growth and development. We are committed to diversity and inclusion, and welcome applications from qualified candidates with arrest and conviction records.


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