Technical Support Specialist
hace 14 horas
We are seeking an experienced Technical Support Specialist to join our team in Heredia. This role involves providing on-site technical support for our clients, ensuring that their IT equipment is properly installed and configured.
About the Job:
The successful candidate will have strong problem-solving skills and be able to troubleshoot and resolve technical issues related to IT equipment. The role also involves relocation of equipment between floors and buildings, installation of equipment for events, replacement of peripherals, and basic technical support on EUC site with OnCall Service.
Responsibilities:
- Provide on-site technical support for clients
- Troubleshoot and resolve technical issues related to IT equipment
- Relocate equipment between floors and buildings
- Install equipment for events
- Replace peripherals as needed
- Provide basic technical support on EUC site with OnCall Service
Requirements:
- Bachelor's degree in Computer Science or related field
- At least 2 years of experience in technical support
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Excellent communication skills
Benefits:
- A competitive salary of $45,000 per year
- A comprehensive benefits package including medical, dental, and vision insurance
- Retirement plan matching
- Ongoing training and professional development opportunities
About Hashmap:
Hashmap is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.
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