Senior Collections Portfolio Manager

hace 4 semanas


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

**Unlock Your Potential at Equifax**

As a Senior Collections Portfolio Manager at Equifax, you will be responsible for overseeing collection efforts for assigned portfolios of accounts. Your expertise in research, queries, reconciliation, and analysis will be crucial in resolving nonpayment and account disputes. You will also process payments from customers and produce account status reports for management review.

**Key Responsibilities**

  • Manage collection efforts for assigned portfolios of accounts
  • Conduct detailed research, queries, reconciliation, and analysis to resolve nonpayment and account disputes
  • Process payments from customers and produce account status reports for management review
  • Develop solutions and implement action plans to resolve delinquencies in a timely and effective manner
  • Monitor and maintain assigned accounts, customer calls, and small balance write-offs

**Requirements**

  • English proficiency (B2 or C1)
  • 3-5 years of experience in accounting with at least 1 year in collections
  • 3-5 years of Excel experience

**What Sets You Apart**

  • University student or graduate in Business Administration, Finances, Accounting, or related fields
  • Experience with Salesforce, Oracle, or migration processes
  • Ability to mentor other collectors and perform tasks according to established procedures with process improvement capability

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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