Technical Account Manager

hace 3 días


San Francisco, Heredia, Costa Rica Auxis A tiempo completo
Job Description

Auxis is seeking a Technical Account Manager to provide technical guidance and support to our clients. The ideal candidate will have 6+ years of experience as a Customer Success Manager, or IT Account Manager, or IT Manager, with a minimum of three (3) years in the Outsourcing industry or experience in large complex organizations.

The successful candidate will be responsible for recommending and implementing process improvements to maximize overall account and team efficiencies. They will also act as a technical project manager for small-medium projects, working with the team to Identify, document and present innovative recommendations to the SDM for improvements in the environment.

This role requires strong project management, staff motivation and coaching, customer relationship skills and used to working under pressure with tight deadlines.


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