Technical Account Manager

hace 1 semana


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Auxis Overview

">

Auxis is a technology company that provides IT operations and customer success management services to businesses worldwide. Our team of experts helps clients optimize their IT infrastructure and improve overall service quality.

">

Job Summary

">

We are seeking an experienced Technical Account Manager to join our team in Costa Rica. As a Technical Account Manager, you will be responsible for managing the day-to-day delivery of IT services to our clients, including:

">
  • ">
  • Managing service delivery requests to meet or exceed client expectations">
  • Developing and implementing process improvements to enhance overall efficiency and effectiveness">
  • Providing technical guidance and support to team members as needed">
">

Key Responsibilities

">

In addition to managing service delivery requests, you will also be responsible for:

">
  • ">
  • Collaborating with cross-functional teams to ensure timely delivery of services">
  • Developing and maintaining relationships with key stakeholders">
  • Identifying opportunities for process improvements and implementing changes as needed">
">

Requirements

">

To be successful in this role, you will need:

">
  • ">
  • 6+ years of experience in IT operations or customer success management">
  • Excellent communication and interpersonal skills">
  • Proven track record of delivering high-quality results in a fast-paced environment">
  • Familiarity with cloud infrastructure platforms (AWS, Google, Azure)">
  • Bachelor's degree in Computer Science or related field">
">

About the Role

">

This is an exciting opportunity to join a dynamic team of professionals who are passionate about delivering exceptional IT services. If you have a strong background in IT operations and customer success management, excellent communication skills, and a proven track record of success, we encourage you to apply.



  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job DescriptionAuxis is seeking a Technical Account Manager to provide technical guidance and support to our clients. The ideal candidate will have 6+ years of experience as a Customer Success Manager, or IT Account Manager, or IT Manager, with a minimum of three (3) years in the Outsourcing industry or experience in large complex organizations.The...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...

  • Technical Account Manager

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Do you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists who have a desire to work in the cloud computing...

  • Technical Account Manager

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Do you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists who have a desire to work in the cloud computing...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job OverviewThe Technical Success Manager will serve as a single point of contact for technical consulting, assisting Account/Project Managers, Product and Tech Support, and Engineers with new and ongoing technical communications for existing clients.This role requires effective ownership, communication, coordination, and facilitation of service issues and...

  • Account Manager

    hace 3 días


    San Francisco, Heredia, Costa Rica Prodigious A tiempo completo

    Company DescriptionPublicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group.We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe.In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive...

  • Account Manager, L2

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Prodigious A tiempo completo

    Company DescriptionPublicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group.We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe.In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive...


  • San Francisco, Heredia, Costa Rica Gft Technologies Se A tiempo completo

    GFT Technologies Se OverviewGFT is committed to solid, long-term growth performance and stands for our investors. With over 10,000 experts across 15 markets, we offer proximity to clients and new opportunities worldwide. Our team's strong consulting and development skills across legacy and pioneering technologies underpin success.About the JobThis Technical...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Key Responsibilities**As a Reseller Account Manager, you will be responsible for providing general support for all Reseller and Public Sector clients, focusing on sales and client support duties.Main Responsibilities:Customize setups for Reseller and Public Sector clients, including subcode creation and/or pricing implementationManage High Touch Reseller...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Company Description**Ready to make a difference?Experian has evolved into a global tech company and leader in data and analytics.We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society.We're a constituent of the FTSE 30 and for more than 125 years we've helped economies...

  • Account Manager Liaison

    hace 1 semana


    San Francisco, Heredia, Costa Rica Soluciones Creativas A tiempo completo

    At Soluciones Creativas, we are seeking an Account Manager Liaison to join our team. As a Technical Solutions Expert, you will be responsible for developing meaningful relationships with our clients and identifying areas of additional services and incremental revenue growth.Job Description:We are looking for a Client Success Advocate who can leverage active...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the RoleWe are looking for a seasoned technical expert to join our team as a Technical Success Manager.In this key position, you will be responsible for ensuring the smooth delivery of technical services to our clients, working closely with our Account/Project Managers, Product and Tech Support, and Engineers.Key Responsibilities:Acting as a single...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **About the Role**We are seeking a skilled Portfolio Account Manager to join our team at Equifax. In this role, you will be responsible for managing collection efforts for assigned portfolios of accounts.Key Responsibilities:Manage and reduce delinquency of assigned accountsConduct detailed research and analysis to resolve non-payment disputesProcess...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Account Management Role**We are seeking an experienced Financial Services Account Manager to join our team at Experian. In this role, you will be responsible for managing a portfolio of customer accounts, developing and executing account plans, and driving business growth through effective relationship management.Your key responsibilities will...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Key ResponsibilitiesAnticipate and mitigate potential impacts on the organization regarding proposed solutionsProactively test new configurations against existing client workflows to ensure no unforeseen client impactsArbitrate discussions between the customer and Experian, representing the client's technical needs to Experian and Experian's offerings to the...

  • Account Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Prodigious A tiempo completo

    Company DescriptionPublicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group.We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe.In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive...

  • Account Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Description We need an Account Manager to manage, grow, and retain our business relationships with.You will be assigned a territory and will manage, retain, and expand our account base.You will be reporting directly to the VP of Sales of Experian Partner Solutions.Main Responsibilities Develop strong relationships with existing clients by researching and...


  • San Francisco, Heredia, Costa Rica Gft Technologies Se A tiempo completo

    **About the role**:At this role you will be a Junior Technical Project Manager who will be responsible for developing a project management plan associated to various technical migration requirements for various client solutions utilized.The plan will follow a standard project management framework ensuring project timelines are met, issues are appropriately...

  • Technical Success Manager

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HomeDepartment: Customer ServiceSchedule: Full Time**Company Description**:- Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that FORTUNE has named Experian one of the 100...