Automotive Lender Account Manager

hace 6 horas

Heredia, Costa Rica Experian A tiempo completo

**Company Description**
Ready to make a difference?
Experian has evolved into a global tech company and leader in data and analytics.
We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society.
We're a constituent of the FTSE 30 and for more than 125 years we've helped economies and communities flourish - and we're not done.
Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing.
We're investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow.
To do this we employ 'big-thinkers' and 'can-doers' that share our purpose #uniquelyexperian
- ** Customer Account Management**: Responsible for managing a defined territory of customer accounts, which may involve tasks such as creating and updating customer profiles, processing orders, and maintaining accurate records of customer interactions and transactions.
- ** Sales Support**: Working directly with partner Account Executives and Account Managers to drive customer satisfaction through prompt resolution of customer requests.
- ** Billing and Invoicing**: assist with billing and invoicing processes, ensuring that invoices are accurate and sent to customers in a timely manner.
They may also follow up on overdue payments and work with finance teams to resolve any billing discrepancies.
- ** Data Analysis**: Involved in analyzing sales data and trends to identify opportunities for growth, as well as areas for improvement in sales strategies and customer relationship management.
- ** Customer Relationship Management (CRM)**: utilize CRM software to manage customer accounts, track sales activities, and maintain a database of customer information.
They may also assist in implementing CRM strategies to improve customer engagement and retention.
**Qualifications**
- ** Communication Skills**: Strong verbal and written communication skills are crucial for effectively interacting with clients, colleagues, and other stakeholders.
Lender Account Manager need to convey information clearly, listen attentively to customer needs, and articulate solutions effectively.
- ** Customer Service Skills**: Providing exceptional customer service is a key aspect of the role.
Lender Account Manager should be patient, empathetic, and responsive to customer inquiries and concerns, ensuring that clients feel valued and supported throughout the sales process.
- ** Organizational Skills**: Effective organization is essential for managing accounts and coordinating sales activities.
Lender Account Manager should be adept at prioritizing tasks, managing deadlines, and maintaining accurate records and documentation.
- ** Attention to Detail**: Paying attention to detail is critical for ensuring accuracy in tasks such as processing orders, managing contracts, and updating customer information.
Lender Account Manager should be meticulous in their work to minimize errors and maintain data integrity.
- ** Analytical Skills**: Analyzing sales data and trends is an important aspect of the role.
Lender Account Manager should possess basic analytical skills to interpret sales reports, identify patterns or anomalies, and make informed recommendations for improving sales performance.
- ** Teamwork and Collaboration**: Lender Account Manager often work closely with sales teams, as well as other departments such as marketing, finance, and logistics.
Collaborative skills are essential for coordinating activities, sharing information effectively, and achieving common goals.
- ** Adaptability**: The sales environment can be fast-paced and dynamic, with evolving customer needs and market trends.
Lender Account Manager should be adaptable and flexible, able to quickly adjust to changes and effectively respond to unexpected challenges or opportunities.
**Additional Information** This is a permanent home-based role in Costa Rica.
No relocation available.
**

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Our uniqueness is that we truly celebrate yours.
Experian's culture and people are key differentiators.
We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on.
Experian's strong people first approach is award winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few.
Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employe

  • Sales Account Manager

    hace 5 horas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...

  • Sales Account Manager

    hace 5 horas

    Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Sales & Business DevelopmentSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are...

  • Account Manager

    hace 1 semana

    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers outstanding service and a valuable solution. The position will lead a defined book of business aligned by customer segment within a geography and will be accountable...

  • Account Manager

    hace 5 horas

    Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

    The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution.The position will manage a defined book of business aligned by customer segment within a geography and will be accountable...

  • Junior Account Manager

    hace 5 días

    Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    This position is responsible for driving account revenue, new sales and retention within Individual Investor portfolio. Junior Account Managers will collaborate with internal and external partners, to actively pursue new business within their defined book, and will be accountable for the commercial close of all deals and retention of current revenue with a...

  • Account Manager

    hace 5 horas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...

  • Technical Account Manager

    hace 6 horas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...

  • Technical Account Manager

    hace 6 horas

    Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full Time**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE...

  • Senior Account Executive

    hace 5 horas

    Heredia, Costa Rica Prodigious A tiempo completo

    Company DescriptionPublicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group.We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe.In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive...

  • Sr. Strategic Account Manager, Strategic Account

    hace 6 horas

    Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Advanced English level (oral and written).- Experience building customer relationships, identifying...

  • Multi-National Account Manager

    hace 6 horas

    Heredia, Costa Rica Bcd Travel Services B.V. A tiempo completo

    BCD Travel Services B.V.Full-time, Costa Rica (Hybrid)As the Multi-National Program Manager, you will be responsible for managing all aspects of assigned client portfolio account(s), including but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing,...

  • Technical Account Manager

    hace 10 horas

    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control...

  • Manager, Customer Success, Strategic Account

    hace 6 horas

    Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.- 5+ years professional experience developing and leading teams while driving organizational goals.- Bachelor's degree or equivalent practical...

  • Technical Account Manager

    hace 5 horas

    Heredia, Costa Rica Experian A tiempo completo

    Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

  • (Media) Account Manager, L2

    hace 2 días

    Heredia, Costa Rica Prodigious A tiempo completo

    Company Description Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. In LATAM, we are over 1,700 passionate employees that love to push boundaries and...

  • (Media) Account Manager, L2

    hace 1 hora

    Heredia, Costa Rica Prodigious A tiempo completo

    Company DescriptionPublicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group.We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe.In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive...

  • (Media) Account Manager

    hace 5 horas

    Heredia, Costa Rica Prodigious A tiempo completo

    Company DescriptionSomos Publicis Global Delivery, el Hub Digital de Publicis Groupe, la multinacional francesa líder en comunicaciones y publicidad.En PGD nos unimos varios países de Latinoamérica para ofrecer soluciones innovadoras y flexibles transformando las experiências digitales de nuestros clientes, ubicados principalmente en EEUU, Canadá y...

  • Technical Account Manager

    hace 5 horas

    Heredia, Costa Rica Experian A tiempo completo

    Company Description**About us, but we'll be brief**:Experian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals...

  • Account Manager

    hace 6 horas

    Heredia, Costa Rica Uber A tiempo completo

    **About the Role**This role is part of the Uber Direct Commercial Area.As Account Manager your role is to develop, consolidate and manage a key account portfolio, but given the fact that Uber Direct is a new line of business we truly believe in our **#oneuber** value, so we are looking for _hands-on_ people who are ready to have some participation from the...

  • (Media) Account Manager

    hace 5 horas

    Heredia, Costa Rica Prodigious A tiempo completo

    Company DescriptionSomos Publicis Global Delivery, el Hub Digital de Publicis Groupe, la multinacional francesa líder en comunicaciones y publicidad.En PGD nos unimos varios países de Latinoamérica para ofrecer soluciones innovadoras y flexibles transformando las experiências digitales de nuestros clientes, ubicados principalmente en EEUU y Canadá.**Job...