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Account Manager Liaison

hace 2 semanas


San Francisco, Heredia, Costa Rica Soluciones Creativas A tiempo completo

At Soluciones Creativas, we are seeking an Account Manager Liaison to join our team. As a Technical Solutions Expert, you will be responsible for developing meaningful relationships with our clients and identifying areas of additional services and incremental revenue growth.

Job Description:

We are looking for a Client Success Advocate who can leverage active listening and knowledge of client solutions to identify opportunities for service expansion. The ideal candidate will have a strong understanding of server, network, and storage technology, as well as data analytics and trend analysis skills.

Responsibilities:

  • Develop and maintain strong relationships with clients
  • Identify areas of additional services and incremental revenue growth
  • Leverage active listening and knowledge of client solutions

Requirements:

  • High School Diploma
  • +1 year in Customer Service
  • Upper Intermediate/Advanced English level
  • B2 (Oral and written skills)
  • Proficient in Microsoft Office suite of tools
  • Experience in troubleshooting in a technical environment

Work Schedule:

The selected candidate will work from Monday to Friday, 7:00a.m. - 4:00p.m., with three days working from home and two days on-site at our AFZ location.

Benefits:

  • Competitive salary: ¢600,000.00 per month
  • Hybrid position