Client Experience Advocate
hace 3 días
As a valued member of our team, you will play a critical role in supporting clients' needs through Moody's Analytics PFaroe risk management and valuation technology.
This opportunity allows you to grow your expertise in Financial Services and make meaningful contributions to our fast-paced environment.
You will gain a thorough understanding of the pensions landscape by ensuring our products, financial models, and technology are optimized to deliver value to clients' businesses.
- Sustain high-quality interactions with clients through adherence to established processes.
- Collaborate with colleagues to identify and implement process enhancements.
- Maintain robust working relationships within Client Service and partner teams.
- Capture and communicate client feedback to Product Managers.
- Develop engaging content for our client Knowledge Base.
- Oversight of request management and escalation while maintaining client interaction ownership.
- Bachelor's degree in a numerate or computing discipline.
- Ability to balance adherence to established processes with continuous improvement.
- Experience working under tight deadlines and as part of a small team.
- Background in technology or SQL Server is beneficial.
- Strong customer service skills, eagerness to excel, and commitment to learning.
- Strong analytical skills and ability to persist in problem-solving.
- Attention to detail and ability to learn quickly.
- Excellent verbal, written, and organizational skills.
- Capacity for creativity, flexibility, enthusiasm, and willingness to learn.
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Customer Experience Advocate
hace 5 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob DescriptionWe are seeking an experienced Customer Experience Advocate to join our Ultra-Fast-Fresh Support team. As a key member of our team, you will be responsible for supporting Amazon US Grocery Delivery business and its verticals.Key responsibilities include:Improving sourceability and buyability of Fresh and PrimeNow selection by analyzing drivers...
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Customer Success Advocate
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the RoleThe Customer Success Advocate will play a critical role in providing exceptional client software support and driving customer satisfaction.This is an exciting opportunity to work with a dynamic team and contribute to the success of our clients.The successful candidate will possess strong prioritization and planning skills, excellent...
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Employee Experience Advocate
hace 6 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the JobThis role offers an exciting opportunity to support the growth and development of IBM's global organization. As a Talent Care Advisor, you will be part of a team that delivers HR-related services and supports employees in achieving their career goals.You will be responsible for providing exceptional customer service to senior client...
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Phone Application Advocate
hace 4 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Application Advocate Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity.**Responsibilities**:- Respond to high-volume (50-80) inbound calls daily- Work...
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Client Services Advocate
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Job Responsibilities**The ideal candidate will troubleshoot product and technical issues, analyze problems, and escalate complex issues to technical resources as needed.Key responsibilities include:Troubleshooting Product Issues: Identify and resolve product-related problems in a timely manner.Client Relationship Management: Manage client-related issues...
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Orthodontic Customer Advocate
hace 7 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoThe Straumann Group is a leading company in the development and manufacturing of dental implants, clear aligners, instruments, CADCAM prosthetics, and biomaterials. Our mission is to empower our employees to perform and make an impact, question the status quo, drive change, and stay ahead of the competition.As an Orthodontic Customer Advocate, you will play...
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Technical Customer Advocate
hace 5 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout This OpportunityWe're seeking a highly skilled Technical Customer Advocate to join our team. As a key member of our Enterprise Support organization, you will be responsible for providing technical guidance and support to our customers across various industries.About Our TeamWe're a diverse and inclusive team that values curiosity and connection. Our...
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Phone Application Advocate
hace 1 semana
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Application Advocate Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity.**Responsibilities**:- Respond to high-volume (50-80) inbound calls daily- Work...
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Client Experience Associate
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoExperian is the world's leading global information services company, dedicated to powering opportunities for consumers, businesses, and society. As a Client Services Associate II, you will be part of a team that helps businesses make informed decisions and drive growth through our best-in-class data and innovative technology.Job Description:Deliver...
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Client Experience Manager
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout ExperianWe are a global leader in credit reporting, fraud prevention, and marketing services. Our mission is to help people around the world access and manage their financial lives with confidence. We are committed to creating a better tomorrow and we are seeking talented individuals to join our team.Job SummaryThis position is an exciting opportunity...
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Client Technical Advocate
hace 4 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the PositionThis is an exciting opportunity to join our team as a Technical Account Manager, where you will play a critical role in delivering exceptional technical support to our clients.You will be responsible for establishing and maintaining strong relationships with clients, providing technical guidance and support, and collaborating with other...
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Client Experience Enhancement Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAs a Client Experience Enhancement Specialist at Experian, you will play a key role in improving the way we interact with our clients.Our goal is to deliver exceptional experiences that exceed our clients' expectations and build long-lasting relationships.To achieve this, you will work closely with our teams to identify areas for improvement and develop...
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Senior Client Experience Lead
hace 7 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJoin Our TeamWe are looking for a talented and motivated Client Services Manager to join our team. As a key member of our client services team, you will be responsible for providing exceptional customer service, leading a team of professionals, and driving business growth.Key ResponsibilitiesProvide leadership and guidance to client services teams to ensure...
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Client Services Principal Architect,
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany DescriptionWe are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to Work For**.In addition, for the last five years we've been name in the top **100 "World's Most Innovative Companies" by Forbes Magazine**.This position will be supporting the Experian Consumer Services (ECS) - a passionate and innovative team with a...
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Client Services Supervisor
hace 4 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany Description**Experian **is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...
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Equifax Customer Service Advocate
hace 5 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoElevate your career with Equifax!We are seeking a Product Fulfillment Senior Agent who shares our passion for delivering exceptional results. This individual will be responsible for ensuring compliance with consumer requests, delivering quality outcomes, and maintaining superior client relationships.The ideal candidate will possess strong analytical and...
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Customer Experience Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany OverviewExperian is the leading global information services company that powers opportunities to create a better world. We provide data, technology, consulting and analytical tools to our clients around the world.Brief Job DescriptionWe are looking for a talented individual who can demonstrate strong communication skills through active listening to...
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Sr. Strategic Account Manager, Strategic Account
hace 2 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Advanced English level (oral and written).- Experience building customer relationships, identifying...
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Client Success Manager
hace 6 días
San Francisco, Heredia, Costa Rica Pts Consulting Services A tiempo completo**Job Description**We are seeking a highly skilled Client Success Manager to join our team at Pts Consulting Services. As a Client Success Manager, you will be responsible for managing and growing existing client relationships.**Key Responsibilities**Developing strategic plans to retain clients and build strong relationships.Understanding client needs and...
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Senior Customer Experience Manager
hace 7 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the Role:We are seeking an experienced Client Success Manager to join our team at Experian. The successful candidate will be responsible for developing and executing strategies to drive client satisfaction and retention. Key responsibilities include:Developing and maintaining strong relationships with clients to ensure their satisfaction with Experian...