Medical Document Collection Specialist
hace 2 días
**Company Overview:**
3M is a global leader in innovation and technology, delivering essential solutions to customers worldwide. With a rich history of innovation and a commitment to sustainability, 3M continues to push the boundaries of what's possible.
**Job Description:**
We are seeking a highly motivated Medical Document Collection Specialist to join our team at the GSC Costa Rica. As a Medical Document Collection Specialist, you will play a critical role in supporting the collection of physician documents required by third-party payers.
**Key Responsibilities:**
- Collect physician documents as required by third-party payers.
- Provide exceptional customer service to customers, sales teams, patients, and internal stakeholders.
- Prioritize work lists to meet production goals and minimize risk.
- Analyze payer-specific requirements and coverage criteria to determine required physician documentation.
- Review and analyze documentation for physician identification.
- Educate customers and field personnel on required physician documentation.
**Required Skills and Qualifications:**
- At least 1 year of customer service experience.
- High School Diploma or equivalent.
- Effective communication skills in English (verbal and written).
- Flexible and adaptable with schedule, workflow processes, and priorities.
- Capable of multitasking and operating multiple systems.
- Strong typing skills.
**Benefits:**
At 3M, we offer a comprehensive benefits package that includes competitive pay, health insurance, retirement savings plans, and opportunities for career growth and development. We are committed to creating a work environment that is inclusive, diverse, and supportive of all employees.
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