Order Fulfillment Specialist

hace 4 días


Alajuela, Alajuela, Costa Rica Riverpoint Medical Llc A tiempo completo

Riverpoint Medical Llc is committed to delivering exceptional products and services to our customers. As a **Senior Customer Solutions Specialist**, you will play a vital role in achieving this goal.

Your primary responsibility will be to provide premium level service to customers, cultivating and deepening client relationships and partnerships. You will also work closely with internal departments to ensure seamless communication and efficient order processing.

Duties and Responsibilities:

  • Input and track orders via Riverpoint's ERP, IQMS
  • Communicate with internal departments regarding order status and any issues that may arise
  • Present and deliver information to customers, open order reports and shipping reports

Requirements:

  • High School Diploma, Associate or bachelor's degree preferred
  • Minimum 2 years Sales, Customer Service or Order Administration experience
  • Fluent in English & Spanish


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