Medical Analyst

hace 1 día


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

About Us:

3M is a global leader in the health technology industry, with a strong presence in diversified markets. Our new company is focused on creating value through innovation and collaboration, driving improved patient outcomes and customer satisfaction.

Job Summary:

We are seeking an experienced Medical Analyst to join our team. As a Medical Analyst, you will be responsible for collecting physician documents as required by third-party payers (insurance companies). You will frequently interact with customers, sales teams, patients, and internal teams to aid in document collection.

Key Responsibilities:

  • Collecting physician documents as required
  • Providing high-level customer service in a competitive market
  • Prioritizing work lists to achieve production goals and minimize risk
  • Reviewing and analyzing payer-specific requirements and coverage criteria
  • Escalating to customers or field personnel as needed to obtain required documentation

Requirements:

  • Minimum 1 year of experience making outbound calls to customers
  • Minimum 2 years of experience working in a medical environment with familiarity in medical terminology
  • English proficiency (C1 level)
  • Satisfactory completion of all training programs


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