Healthcare Documentation Specialist

hace 4 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

Overview:

Our company is a leading global diversified health technology company, with a proven track record of innovation and category leadership. We are committed to improving patient outcomes and customer satisfaction through our products and services.

Job Description:

The MD Doc Collections Analyst position seeks to collect physician documents as required by third-party payers (insurance companies). This role requires frequent interaction with customers, sales teams, patients, and internal teams to aid in document collection.

Main Duties/Responsibilities:

  • Responsible for collection of physician documents as required
  • Provides a high level of customer service in a competitive market
  • As directed, prioritizes work list to obtain production goals and minimize risk
  • Review and analyze payer specific requirements and coverage criteria to determine required physician documentation
  • Conduct review of documentation (Order forms, medical records, prescriptions, operative reports, history and physicals) as needed for physician identification

Qualifications:

  • Minimum 1 year of experience making outbound calls to customers
  • Minimum 2 years of experience working in a medical environment allowing for familiarity in medical terminology
  • English C1 Ability to communicate effectively both verbally and in writing
  • Satisfactory completion of all training programs


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