Healthcare Support Specialist

hace 3 días


Alajuela, Alajuela, Costa Rica Philippines Outsourcing Solution A tiempo completo

At Limitlessli, we specialize in remote staffing solutions for businesses across the USA. Our team is dedicated to providing top-notch support services to our clients.

We are currently seeking a skilled Healthcare Technical Support Representative to join our team. This role will involve assisting geriatric patients with syncing their medical devices to WiFi or Bluetooth and uploading their vitals to a computer system.

The ideal candidate will have at least 2-3 years of technical support experience, preferably in the US healthcare industry. They should also possess excellent communication skills, both written and verbal, as well as the ability to work effectively with patients, clients, and management.

Key Responsibilities:

  • Ensure accurate connection of patient medical devices
  • Provide educational support to patients on device functionality and features
  • Document all interactions and activities clearly and concisely
  • Perform other essential duties as assigned

Requirements:

  • Minimum 2-3 years of technical support experience
  • Ability to communicate effectively with patients, clients, and management
  • Excellent English communication skills
  • Tech-savvy
  • Must understand medical jargon

We offer a competitive compensation package, including a service fee based on experience and level of expertise. The successful candidate must have their own laptop/desktop computer, noise cancellation headset, second monitor, stable internet, and backup internet connection.



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