Healthcare Technical Support Representative

hace 2 semanas


Alajuela, Costa Rica Philippines Outsourcing Solution A tiempo completo

Limitlessli is a staffing company that recruits, hires, and manages long-term remote staff for growing businesses in the USA.
**Location**: Remote (permanent work from home)
- Type of Work: Full-time, Night Shift
- Work Schedule: 5 days a week (US time - Eastern Standard Time)

**Working with Limitlessli**:

- Remote work - home-based
- The environment must be quiet and professional

**Summary**: The primary role of Healthcare TSR is to assist geriatric patients and/or their families in syncing their medical devices to WiFi or Bluetooth and then automatically uploading their vitals to the computer, thus allowing the doctor to monitor the patients remotely.
**Roles and Responsibilities**:

- Make sure that the patient is connected correctly to the DME device.
- Provide education to the patients on the functions and features of the device while working with them so they can be more self-sufficient.
- Clearly and concisely document all correspondence, interactions, and activities.
- Perform other essential duties as assigned or required.
**Job Requirements**:

- A minimum of 2-3 years of technical support experience is required, preferably in the US Healthcare industry.
- Ability to communicate effectively with patients, clients, and management through oral and written presentations or documentation reports.
- Excellent English communication skills
- Tech-savvy
- Must understand medical jargon

**Start date**: Can start ASAP

**Service Fee**: Industry standard applicable to state depending on work of experience and level of expertise.
**Tools needed**:You MUST have your own laptop/desktop computer, a noise cancellation headset, a second monitor, stable internet, and a backup internet connection.
Pay: ¢849.65 - ¢899.63 per month

Application Question(s):

- Please make sure to upload a copy of your resume into English language only.
Kindly acknowledge if understood.
- Are you amenable to working from 9am EST to 6pm EST?
- Do you have experience in handling Healthcare Accounts?
If yes, for how long?
**Experience**:

- Technical support: 2 years (required)



  • Alajuela, Costa Rica Philippines Outsourcing Solution A tiempo completo

    Limitlessli is a staffing company that recruits, hires, and manages long-term remote staff for growing businesses in the USA. **Location**: Remote (permanent work from home) - Type of Work: Full-time, Night Shift - Work Schedule: 5 days a week (US time - Eastern Standard Time) **Working with Limitlessli**: - Remote work - home-based - The environment must...


  • Alajuela, Costa Rica Solventum A tiempo completo

    **Job Description**:Bilingual Data Analytics Technical Support Representative (Solventum)3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the...


  • Alajuela, Costa Rica Solventum A tiempo completo

    **Job Description**:Sales Support Representative (Solventum)3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...


  • Alajuela, Costa Rica Storyblok A tiempo completo

    From the start, we have seen unbelievable growth in community and usage on a global scale, empowering people and companies in 131 countries to build sustainable and reliable projects faster.As a company, we've grown 156% in the last year from 92 to 236 employees, across 45+ countries.We secured our Series B funding of $47 million last year in the month of...


  • Alajuela, Costa Rica 3M A tiempo completo

    3M is looking for passionate and driven **Customer Support Representatives **to provide customer support for the Tier 1 Omni-Channel Support Global Service Center team in Costa Rica in building a collaborative and innovative culture.Are you ready to be a part of what's next?**Responsibilities will include, but not be limited to the following**:- Shares 3M...


  • Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Job Title: Customer Support RepresentativeCollaborate with Innovative 3Mers Around the WorldChoosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you.With a diversity of...


  • Alajuela, Costa Rica Golabs A tiempo completo

    **About the job Technical Support Engineer**:**Responsabilities**- Develop and maintain technical knowledge solutions- Research, diagnose, troubleshoot and identify solutions to resolve customer issues- Document and track customer issues to resolution while adhering to SLAs- Identify and document technical defects and other challenges- Handle customer...


  • Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:3M is seeking a Sales Support Representative for Sample Center LATAM Team region.region located in San Jose, Costa Rica.Job Summary:The person hired for the position of Sales Support Representative will handle varied internal customer transactions; customer sample order management (entry, inventory, documentation, others) and servicing...


  • Alajuela, Costa Rica Splunk A tiempo completo

    Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...


  • Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:3M is seeking a Sales Support Representative for Sample Center LATAM Team region located in San Jose, Costa Rica.Job Summary:The person hired for the position of Sales Support Representative will handle varied internal customer transactions; customer sample order management (entry, inventory, documentation, others) and servicing customer...


  • Alajuela, Alajuela, Costa Rica Golabs A tiempo completo

    About the RoleThe Embedded Technical Support Engineer will be responsible for investigating and resolving technical issues related to Azure Cosmos DB.Your key responsibilities will include:Leading engineering investigations to identify and resolve complex technical issues.Developing solutions to improve the stability and performance of Azure Cosmos...


  • Alajuela, Alajuela, Costa Rica Hashmap A tiempo completo

    About the Role:">We are seeking a skilled Field Tech Senior Associate to join our team in a junior role, providing IT support services to meet end-users' business needs.The service includes on-site activities such as equipment assembly and relocation, installation of computer equipment, printers, projectors, and other devices. Additionally, you will provide...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Summary:**We are seeking a highly skilled Medical Claims Examiner to join our team. As a key member of our post-acute market, you will be responsible for reviewing and processing medical claims.The ideal candidate will have a strong background in healthcare billing and possess excellent analytical skills. A high school diploma or equivalent is...


  • Alajuela, Alajuela, Costa Rica Microsoft Corporation A tiempo completo

    About Microsoft CorporationMicrosoft Corporation is a technology giant that empowers individuals and organizations worldwide to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and fostering collaboration among teams and leaders.We strive to create life-changing innovations that impact billions of lives globally. As...


  • Alajuela, Costa Rica Dxc Technology A tiempo completo

    **_ Responsibilities: _**- Working independently while using standard protocol when needed to respond to customer issues.Moderate judgment is used to supplement the outlined process.- See description above successfully resolve moderate to more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive...


  • Alajuela, Alajuela, Costa Rica Philips A tiempo completo

    **Job Description:**As a reliable Technical Support Specialist, you will be responsible for providing technical expertise to our manufacturing facilities. You will perform a variety of tasks, including troubleshooting, maintenance, and repair of electromechanical systems.**Key Responsibilities:**Provide technical support to manufacturing teams, including...


  • Provincia de Alajuela, Costa Rica Boston Scientific Corporation A tiempo completo

    **Intern-Prod Support Technical Analyst Job**: Remote Eligible: Hybrid Onsite Locations(s): Alajuela, CR Additional Locations: Costa Rica-Coyol **Additional Locations**: Costa Rica-Coyol **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance** At Boston Scientific, we’ll give you the opportunity to...


  • Alajuela, Alajuela, Costa Rica Ntt Data A tiempo completo

    Ntt Data Services is hiring a Technical Associate to provide IT support services. As a junior member of our team, you will be responsible for troubleshooting and resolving technical issues related to computer hardware, software, and peripherals.This role involves on-site technical support, including:Equipment assembly and rolloutEquipment relocation and...

  • Sme For Technical Area

    hace 2 semanas


    Alajuela, Costa Rica Tek Experts A tiempo completo

    Overview:We're in search of a highly knowledgeable SME for Technical Area to join us in a senior technical role.You will be responsible for the technical advancement of the staff and identifying opportunities for product improvement.In this role, you will serve as advisor to your team for technical questions and problems, guiding and partnering with your...


  • Alajuela, Costa Rica Hashmap A tiempo completo

    We are currently seeking a Field Tech Senior Representative to join our team in Belen, Heredia, Costa Rica.- _IT support technician to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior role.This service is on-site and may include the following activities:- a.Assembly of equipment (Rollout) _- b....