Physician Document Collection Professional

hace 3 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

About Our Company:

3M is a multinational conglomerate operating in various industries, including healthcare. Our new health care company is focused on creating value through innovation and collaboration, driving improved patient outcomes and customer satisfaction.

Job Title:

MD Docs Analyst-New Health Care Company

Job Summary:

This position involves collecting physician documents as required by third-party payers (insurance companies). The successful candidate will interact with customers, sales teams, patients, and internal teams to aid in document collection.

Main Responsibilities:

  • Collection of physician documents as required
  • Providing high-level customer service in a competitive market
  • Prioritizing work lists to achieve production goals and minimize risk
  • Reviewing and analyzing payer-specific requirements and coverage criteria

Required Skills:

  • Minimum 1 year of experience making outbound calls to customers
  • Minimum 2 years of experience working in a medical environment allowing for familiarity in medical terminology
  • English C1 Ability to communicate effectively both verbally and in writing


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