Data Support Specialist

hace 7 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

About Us

">

Experian is the world's leading global information services company. We empower consumers and our clients to manage their data with confidence, helping individuals take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

A Disruptive Business

">

We have 20,000 people operating across 44 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity. As the disruptor and market leader, we pride ourselves on building new markets, and leading the pack through continuous evolution and innovation.

The Role

">

This role is a Service Desk Technician supporting Experian's North American Contact Center, also known as the MCE. Your primary responsibility will be to provide technical support to end-users, resolving issues efficiently and effectively.

Key Responsibilities

">
  • Escalate trouble tickets when required;
  • Manage tickets in a timely manner, including opening, updating, and closing;
  • Establishes and maintains effective lines of communication with end-users throughout the lifecycle of their issue or service request;
  • Work and interface with end users on a daily basis;
  • Install, configure, and support client workstations and laptops;
  • Assist Systems Administrators, Manager and Director in specific project tasks as directed;
  • Management inventory of equipment;
  • Reimage laptops as needed;
  • Other tasks as assigned.

Requirements

">

To be successful in this role, you must be able to demonstrate strong customer focus, critical thinking skills, and excellent communication skills. You should also have experience working within a technology support organization and proficiency in Microsoft Office Suite.

Qualifications

">
  • High School Diploma or GED;
  • Ability to plan, organize, and implement projects in a timely manner;
  • Ability to work in a high energy, fast paced environment;
  • Ability to research, review and act independently when needed.

Benefits

">

We offer a competitive compensation package, comprehensive training programs, and opportunities for professional growth and development. Join us and be part of a dynamic team that values diversity, inclusion, and innovation.


  • IT Support Specialist

    hace 4 días


    San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    We are seeking a skilled IT Support Specialist to join our team in Heredia, Costa Rica.Job OverviewThis role involves providing technical support for end-users on-site at customer premises. Responsibilities include troubleshooting hardware and software issues using IT customer tools, as well as assembling equipment and relocating it between floors and...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    About the RoleWe are currently seeking a Technical Support Specialist to join our team in Heredia, Costa Rica. This position offers a competitive salary range of $45,000 - $65,000 per annum.Job ResponsibilitiesDiagnose and troubleshoot Level 1 problems encountered with personal computer hardware, software, and peripherals.Respond to users' requests regarding...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    We are currently seeking a Senior Technical Field Specialist to join our team in Costa Rica.As an IT support specialist, you will be responsible for troubleshooting and creating solutions that leverage technology to meet the end customer's business needs. This service is on-site and may include:Main ResponsibilitiesAssembly of equipment (Rollout)Relocation...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    We are seeking a highly skilled Technical Analyst to join our team in Heredia, Costa Rica. **Key Responsibilities:**• Manage the Salesforce Support Queue (production support) and lead the support team.• Develop knowledge articles and end-user training guides for new feature releases.• Maintain service level agreements and ensure high customer...


  • San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    About IBMAt IBM, we are more than just a company - we are a community of innovators, thinkers and problem solvers. We believe that work should be a calling, not just a job. Our mission is to build, design, code, consult and make markets, always pushing the boundaries of what is possible.We are looking for a talented Data Analyst Support Specialist to join...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    At Amzn Support Srvcs Costa Rica, we're seeking a highly detail-oriented and adaptable Senior Speech Data Specialist to join our team.Job SummaryWe are building the future of voice recognition for Alexa, and we need your help!You will work with various types of data, including text, speech, and video, to assess and improve Alexa's performance. Your attention...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Located in Costa Rica, Amzn Support Srvcs is a world-class organization providing data creation, curation, and analytics services for the Alexa AI. The Alexa Data Services (ADS) team works closely with Amazon Machine Learning (ML) Science and modeling teams to provide critical data needed to improve Alexa's speech recognition and language understanding...

  • Data Entry Specialist

    hace 4 días


    San Francisco, Heredia, Costa Rica Grupo Preseleccion Ely S.A. A tiempo completo

    **Overview**:Grupo Preseleccion Ely S.A. is a leading organization in the industry, and we're looking for a skilled Data Entry Specialist to join our team.**Job Summary:**We're seeking an experienced Data Entry Specialist to assist in tracking and monitoring key performance metrics, contribute to project plans for improvement and scalability of team's...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    We are seeking a highly skilled and experienced High-Level Application Process Specialist to join our team in Costa Rica.**Position Overview**This role involves providing expert-level support for application processes, working closely with cross-functional teams to resolve process-related issues and ensure seamless workflow. The ideal candidate will have a...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    Company Overview">Ntt Data is a global technology company that operates in various industries, including IT and business process outsourcing.">Job Description">We are seeking a Business Analyst Junior to work on moderately complex projects, defining scope and objectives through research and inquiry. The ideal candidate will analyze business customer needs,...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Dental Support Specialist to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support in a fast-paced environment.Job Summary:This role involves providing top-notch customer support to dental offices and labs, ensuring...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the RoleAs a Technical Support Specialist, you will play a crucial role in providing world-class support to Experian EDQ clients. You will be responsible for promptly resolving technical issues related to API, data processing, and application functionality.Key ResponsibilitiesDiagnose and troubleshoot complex technical issuesCollaborate with product...


  • San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    About UsAt IBM, we're more than just a company – we're a community of innovators who are shaping the future. Our mission is to build, design, code, consult, think, and make markets. We're not just trying to do things better; we're attempting to achieve what's never been thought possible.We're seeking an experienced Technical Support Specialist to join our...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    We are seeking a highly skilled Senior Credit Data Specialist to join our Data & Analytics team at Moody's.About the RoleThis is an internally facing position, reporting directly to the Team Manager. As a Senior Credit Data Specialist, you will be responsible for performing analysis to support ratings, research, and analytical outreach.Key...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make informed decisions.The Global Ratings Operations & Controls team is seeking a Data Operations Specialist who can ensure the quality and usability of business data.In this role, you will be responsible for performing data analysis, defining business requirements, and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job DescriptionWe are seeking a highly skilled Data Governance Specialist to support the Controller's financial systems.Main ResponsibilitiesLead and participate in forums for end-to-end management of quality controls for the controller's financial systems.Support the Controller's owned financial systems on matters related to Data Quality, Business...

  • Data Engineer Leader

    hace 21 horas


    San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    We are seeking a talented Data Engineer to lead our team in Heredia, Costa Rica. The estimated salary for this role is $60,000 - $90,000 per year, based on industry standards and the candidate's experience.Job DescriptionThe Data Engineer will design, build, and operate high-performance data-centric solutions using big data capabilities for our data platform...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Seeking a highly skilled IT Infrastructure Support Specialist to join our Equifax team. Salary: $120,000 - $180,000 per year.About the RoleThis is an exceptional opportunity for an experienced Production Support Engineer to work with our Commerce Platform team in supporting innovative and industry-leading products. We are seeking a talented individual who...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    We are seeking a highly skilled Enterprise Windows SCOM Specialist to join our team at NTT DATA Services in Costa Rica.The successful candidate will oversee the creation, maintenance, and troubleshooting of different components like notifications rules, administrative tasks, and custom management packs on an enterprise infrastructure worldwide.Key...

  • Data Entry Specialist

    hace 6 días


    San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    Data Entry SpecialistSgf Global is seeking a skilled Data Entry Specialist to join our team. The ideal candidate will possess excellent data entry skills, with a strong attention to detail and ability to work accurately and efficiently.Key Responsibilities:• Maintain databases by entering new and updated customer and deal information.• Prepare source...