Voice Technology Data Specialist

hace 24 horas


San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Located in Costa Rica, Amzn Support Srvcs is a world-class organization providing data creation, curation, and analytics services for the Alexa AI.

The Alexa Data Services (ADS) team works closely with Amazon Machine Learning (ML) Science and modeling teams to provide critical data needed to improve Alexa's speech recognition and language understanding capabilities.

As a Voice Technology Data Specialist, you will be part of our dynamic SJO team, working on labeling functions such as transcription, annotation, and dialogue evaluation on speech & text data to assess and improve Alexa's performance.

Key Responsibilities:

  • Work with text, speech, video, and other types of data, attaching tags to the contents at scale.
  • Deliver high-quality labeled data, leveraging guidelines to meet specific key performance indicators, using in-house tools and software.
  • Report issues with tools and software to the development team when necessary.

Requirements:

  • High School diploma or equivalent.
  • Advanced English skills, both verbal and written.
  • Proficient computer skills in MS Office, including good typing speed (> 40 wpm and >90% accuracy).

We offer an attractive and competitive salary ($45,000 - $55,000 per year), benefits package, and opportunities for professional growth and development.

Amazon is an Equal Opportunity Employer.



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