Voice Technology Specialist for Data Enrichment

hace 2 semanas


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Amazon Support Services Costa Rica Srl is seeking a skilled professional to join our team as a Voice Technology Specialist for Data Enrichment.

About the Role:

We are looking for an experienced Data Associate to work in our Speech and Text Data Labelling team, where you will be responsible for enriching data to help improve Alexa's speech recognition capabilities.

Responsibilities:

  1. Leverage your expertise in processes to become a Subject Matter Expert (SME) and provide guidance to your peers on data labelling best practices.
  2. Work with text, speech, and other types of data to attach relevant tags at scale, ensuring high-quality output that meets specific key performance indicators.
  3. Collaborate with cross-functional teams to develop and maintain in-house tools and software for efficient data enrichment.
  4. Identify and report issues with tools and software to the development team, proposing improvements to increase labelling throughput and quality.
  5. Maintain strict confidentiality and adhere to all applicable Amazon policies for securing confidential information.

Requirements:

  • Fluency in Portuguese language, with excellent reading, writing, and speaking skills.
  • Prior experience as an SME in processes or similar roles, with a strong understanding of data labelling principles.
  • Ability to work in a dynamic environment with emerging business requirements, adapting to changes while maintaining attention to detail.

Benefits:

This role offers a unique opportunity to contribute to the development of voice technology, working closely with Amazon Machine Learning (ML) Science and modelling teams. As a Voice Technology Specialist, you will have the chance to build a rewarding career with a leading technology company, with a competitive salary range of $50,000-$65,000 per annum, based in Heredia, Costa Rica.

About Us:

At Amazon Support Services Costa Rica Srl, we are committed to creating innovative solutions that improve customer experiences. Our team of experts works collaboratively to deliver high-quality products and services, leveraging cutting-edge technologies like Artificial Intelligence (AI) and machine learning. If you are passionate about data, problem-solving, and contributing to the growth of voice technology, we invite you to apply for this exciting opportunity to join our dynamic team.



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