Customer Experience Transformation Lead
hace 1 semana
About Our Company
Splunk Inc. is committed to building a safer and more resilient digital world. Our unified security and observability platform empowers our customers to achieve this goal.
Our Vision
We envision a future where technology and human capabilities converge to create a better world. As a part of the CSX Team at Splunk, you will contribute to shaping this vision by driving organizational adaptability and transformation.
Your Responsibilities
- Design and implement change management strategies that drive business outcomes
- Collaborate with cross-functional teams to assess the impact of change on various segments of the organization
- Develop and evaluate comprehensive change management plans
- Identify potential risks and develop mitigation strategies
- Anticipate and address resistance to change proactively
- Collaborate with CSX Technical Writers to ensure consistent messaging
- Define clear success metrics for evaluating change management efforts
- Provide timely updates to management and project teams
- Offer coaching sessions to CSX Managers on managing change
Your Qualifications
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