Remote Consumer Contact Representative

hace 3 días


Santa Cruz, Costa Rica Transunion A tiempo completo

At Transunion, we're seeking a skilled Remote Consumer Contact Representative to join our team. As a member of our special handling unit, you will play a critical role in ensuring the accuracy and completeness of files and telephone calls referred from our global partners.

This is a remote position that requires occasional in-person attendance at work-related events, as determined by management.

About the Role:

  • You will review work referred from offshore vendors to ensure adherence to all relevant guidelines, procedures, and policies.
  • Analyze consumer contact data to identify error trends and provide valuable insights to our team lead.
  • Collaborate with your team on special projects and tasks assigned by management.
  • Pursue other related duties as required.

What We Offer:

  • A competitive salary of $55,000 - $65,000 per annum, based on experience and qualifications.
  • The opportunity to work remotely with flexibility and autonomy.
  • A chance to grow professionally in a dynamic and supportive environment.
  • Additional benefits and perks, including a comprehensive compensation package.

Desirable Skills:

  • Customer service experience in a contact center environment.
  • Excellent analytical and problem-solving skills.
  • Strong communication and teamwork abilities.
  • Familiarity with consumer contact data analysis.

How to Apply:

Please submit your application, along with your resume and a cover letter outlining your qualifications and experience.



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