Operational Business Development Specialist, Costa Rica
hace 15 horas
Company Overview
">Smartsheet empowers organizations to achieve their best work through its cloud-based platform for work execution. This platform enables teams to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better outcomes.
">">
Job Description
">As a Services Operations Specialist, you will play a crucial role in supporting the operational infrastructure of Smartsheet's Professional Services business. You will collaborate with departmental leaders and stakeholders to drive operational efficiency and effectiveness. Your responsibilities will include supporting internal systems and logistical operations, as well as internal business processes required to build and operate a scalable services business.
">">
Key Responsibilities:
">- Provide exceptional customer service to internal and external customers
">- Partner with sales teams to review statement of work contracts (SOW) to finalize sales transactions
">- Coordinate with Finance to process monthly services billings and respond to inquiries related to project invoicing
">- Work with other departments, including sales, services, finance, legal, resourcing, and support teams, to finalize sales transactions
">- Improve operational systems and tracking infrastructure by identifying areas for improvement of internal processes, including the Professional Services Automation (PSA) System
">- Maintain prioritization of operational projects and resources
">- Create initial manual project creations for services engagements to allow delivery teams to kickoff the project and begin delivering hours to ensure project delivery is compliant with contractual terms
">- Support delivery teams, operations excellence, and management with troubleshooting project issues, as needed
">- Develop and maintain clear, concise, and accurate SOPs and process documentation
">">
Requirements
">We are seeking a proactive individual with 3+ years of experience in an operations or administrative role. Knowledge of professional services organization is a plus. The ideal candidate should have experience driving projects from concept through completion and possess a demonstrated ability to take initiative.
">">
Benefits
">Smartsheet offers a comprehensive benefits package, including fully paid Health & Life insurance for full-time employees and family members, a monthly stipend to support work and productivity, 12 days paid Vacation + Flexible Time Away Program, 20 weeks fully paid Maternity Leave, 12 weeks fully paid Paternity/Adoption Leave, Personal paid Volunteer Day to support our community, opportunities for professional growth and development, company-funded perks, and teleworking options from any registered location in Costa Rica (role-specific).
">">
Equal Opportunity Employer
">Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany.
-
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAbout the RoleWe are seeking a highly skilled Business Development Specialist to join our Amazon Support Services Costa Rica Srl - B20 team. In this role, you will be responsible for driving new business growth and revenue maximization by helping launch high-potential merchants on Amazon's marketplace.Key ResponsibilitiesIntegrate seller content onto the...
-
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob SummaryAmzn Support Srvcs Costa Rica is seeking an exceptional Operational Excellence Specialist to support our Employee Resource Center Disability Leave Services (ERC DLS) team. In this role, you will play a key part in improving the operational performance and employee experience.About the RoleThis highly motivated and experienced individual will work...
-
Operational Excellence Specialist
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob OverviewA challenging opportunity has arisen for an experienced Operational Excellence Specialist to join our Amazon Support Services Costa Rica Srl team.We are seeking a highly skilled and motivated individual to play a crucial role in ensuring seamless customer experiences and operational efficiency across our organization.
-
Operational Support Specialist
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleAt Amazon Support Services Costa Rica Srl, we are seeking an experienced Operational Support Specialist to join our team. This is a seasonal, full-time position based in Costa Rica and does not offer relocation benefits.Job SummaryWe are looking for a skilled professional to work on the Vendor Chargeback Dispute Management (VCDM) team. As an...
-
Business Development Specialist
hace 1 semana
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Us: Amzn Support Srvcs Costa Rica is a leading provider of innovative solutions for customer engagement and sales growth.Job Summary: We are seeking a highly motivated Business Development Specialist to join our team. As a key member of our sales team, you will be responsible for prospecting and building pipeline, owning a territory, and developing...
-
Business Development Specialist
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Business Development Specialist to join our team in San Jose, Costa Rica. As a key member of our team, you will be responsible for onboarding a book of accounts (brands/manufacturers) to the Transparency service, ensuring a successful transition and ongoing usage of the service.
-
Global Business Development Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a talented Senior Account Manager to join our Amazon Support Services Costa Rica Srl team in San Jose, Costa Rica. As a key member of our team, you will be responsible for championing the needs of our products and supporting the growth of our Sellers' business by adding selection and programs, and focusing on seller insights and...
-
Strategic Recruitment Specialist
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob Summary:We are seeking a Strategic Recruitment Specialist to join our team at Amzn Support Srvcs Costa Rica. As a key member of our recruitment team, you will be responsible for building effective sourcing, assessment, and closing approaches that meet the needs of our hiring teams.Key Responsibilities:Partner with hiring teams to develop and implement...
-
Account Development Specialist
hace 15 horas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoUnlock Growth OpportunitiesWe are seeking a highly skilled Account Development Specialist to join our Amazon Business team in San Jose, Costa Rica. As a valued contributor, you will be responsible for driving business growth and maximizing opportunities with a moderate volume of AB Sellers.About the RoleIn this role, you will work closely with Sellers to...
-
Business Development Specialist
hace 2 meses
San José, San José, Costa Rica Wns Global Services A tiempo completo**About WNS Global Services**We are a global Business Process Management (BPM) leader, offering business value to over 400 clients worldwide by combining operational excellence with deep domain expertise in key industry verticals.Our mission is to enable clients to outperform with our passion for service and innovation. We strive to understand our client's...
-
Operational Efficiency Specialist
hace 6 días
San José, San José, Costa Rica Intel A tiempo completoIntel Job Overview">The Costa Rica Validation Lab (CRVLE) of Engineering at Intel seeks an experienced Operational Efficiency Specialist to lead the Planning Engineering and Capacity Planning Teams. This role will be responsible for driving tactical and strategic lab operations, focusing on capacity, cost, space, and capital planning.About the RoleThis...
-
Talent Acquisition Specialist, Costa Rica
hace 4 días
San José, San José, Costa Rica Costa Rica Elimco A tiempo completoAbout the RoleWe are seeking a dynamic and organized Talent Acquisition Specialist to join our Recruiting Services organization in San José location. The ideal candidate will support Amazon Talent Acquisition organizations with all administrative activities and recruiting coordination globally.Key ResponsibilitiesHandle high-volume transactions of...
-
Business Analyst and Budget Specialist
hace 1 día
San José, San José, Costa Rica Pae Costa Rica A tiempo completo**Overview of Pae Costa Rica**Pae Costa Rica is a leading organization in the region, committed to delivering high-quality services and solutions to its clients.**Job Summary**We are seeking a highly skilled Business Analyst and Budget Specialist to join our team. The ideal candidate will have a strong background in finance, budgeting, and analytics, with...
-
Operations Excellence Specialist
hace 2 semanas
San José, San José, Costa Rica Smartsheet A tiempo completoJob SummaryWe are seeking an experienced Operations Excellence Specialist to join our team in Costa Rica. This role will be responsible for driving tactical daily operations, providing excellent customer services, and improving operational systems and tracking infrastructure.The ideal candidate will have 3+ years of experience in operations or administrative...
-
Senior Business Development Manager for Global Expansion
hace 15 horas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Amzn Support Srvcs Costa RicaAmzn Support Srvcs Costa Rica is a leading provider of innovative solutions to help sellers succeed on the Amazon platform.Job Summary:We are seeking an experienced Senior Business Development Manager to join our team in Costa Rica. In this role, you will be responsible for recruiting and managing seller relationships by...
-
Executive Housing Director
hace 2 meses
San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completoAbout Dwellworks Costa Rica LtdWe are a dynamic company dedicated to delivering exceptional corporate housing solutions. Our team is passionate about providing top-notch service to our clients, and we're looking for a skilled professional to join us in this mission.Job SummaryWe are seeking an Executive Housing Director to manage our corporate housing...
-
IT Business Solutions Specialist
hace 1 día
San José, San José, Costa Rica Sykes Costa Rica A tiempo completoJob SummaryWe are seeking a highly skilled IT Business Solutions Specialist to join our team at Sykes Costa Rica.About the RoleThe successful candidate will be responsible for deploying data file formatting, analysis methodologies, and management reporting to support organizational development strategies.Key ResponsibilitiesTo select and deploy appropriate...
-
Clinical Data Integration Specialist
hace 4 semanas
San José, San José, Costa Rica Msd A tiempo completoAt MSD, we are seeking a highly skilled Clinical Data Integration Specialist to join our team in Costa Rica. This role will be responsible for the operational effectiveness and efficiency of GCDI functions within the geography as well as strategic aspects.The ideal candidate will be a self-directed and self-driven individual who can operate in a Volatile,...
-
Business Operations Specialist
hace 2 semanas
San José, San José, Costa Rica Sykes Costa Rica A tiempo completoAbout the RoleWe are seeking a highly skilled Business Operations Specialist to join our team at Sykes Costa Rica. This is a unique opportunity to work in a fast-paced environment, leveraging your technical expertise to drive business growth and efficiency.Key ResponsibilitiesThe successful candidate will be responsible for implementing new use cases and...
-
Senior Campaign Management Lead
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo**Amazon Ads is seeking a highly skilled Senior Campaign Management Lead to join our Campaign and Creative Management (CCM) team in San Jose, Costa Rica.** The ideal candidate will have a proven track record of leading high-performing teams, driving process improvements, and delivering results that matter to customers. Company Overview:At Amazon...